Entry-level communications specialist

We’re on the lookout for an energetic and creative colleague to join our communications team. The ideal person for this role does not necessarily have experience in the field but is driven to learn, improve and come up with campaign concepts that make our brand stand out on social media. In this entry-level role, you will have the opportunity to build a career with a community-focused brand that touches every aspect of the modern technology stack.

Our social media provides a window between the people who make our products and those who use them. With audiences in the millions, our online communities have the opportunity to talk to us, engage with us, provide feedback and be involved in the world of Ubuntu. From #opensource to coffee on K8s, launch previews to twitter storms over some cool release swag, our marketing team is committed to creating conversations with audiences all over planet earth: developers, tech enthusiasts, security engineers…

The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They would love to gain experience owning campaigns and collaborate with others to make them happen. They enjoy learning and improving themselves, the team and the organisation. They problem solve, get hands-on, experiment, measure and use automation to make daily life easier. To succeed in this role, the candidate must be driven, organised and attentive to detail.

This role sits in the communications team reporting to the director of communications.

Location: This role will be based remotely in the EMEA region.

What your day will look like

• Develop, schedule and publish content across multiple social media platforms
• Share regular updates and reporting on social media metrics, content performance and campaigns results
• Support the growth and nurturing of Canonical’s social media audiences, while increasing engagement rates and valuable actions
• Develop flair with copywriting and asset creation to create messaging that aligns with the brand and its personality, and drives audiences towards action
• Be responsible for executing A/B and multivariate growth tests
• Be audience centric, focusing on platform and community moderation, as well as direct audience engagement
• Create awareness on integrated campaigns, product launches, webinar series, industry announcements and core content.
• Package all of Canonical’s product offerings and educational material creatively, from bare metal, AI, Kubernetes to chats on diversity and CSR.

What we are looking for in you

• Understanding of social media and communications best practices
• Hands-on knowledge of social media management tools like Sprout Social, an understanding of web analytics tools (social and web like Google Analytics) is a plus
• Proficiency with at least four social media platforms including LinkedIn, YouTube, Twitter, Facebook, Instagram and Reddit
• An analytical eye and a good sense for the type of content that performs best depending on platform and objective
• Understanding of educational content funnels, and using video as a core social media marketing asset
• Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams
• Excellent verbal and written communication skills, strong content marketer
• Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality
• Affinity for planning is a must, experience with project management tools like Jira is an advantage
• Willingness to travel up to 4 times a year for internal events

Tagged as: IT & Telecommunication