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Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps.

What’s On Your Plate?

  • Monitor & Ensure Rider Compliance (Right to work).
  • 3PL Management & Communication.
  • Managing 3PL Legal Compliance.
  • Improve Rider Onboarding Process
  • Maintaining Fleet Supply to ensure smooth operations
  • Planning & Policy making for 3PL’s.
  • Monitoring 3PL level performance to ensure smooth operations.
  • Lead Rider Recruitment as per business requirement
  • Setting up a performance improvement plan to improve the performance of low-performing riders

What you need to be successful

Bachelor’s Degree

2-3 years of experience in the food/grocery tech industry is highly preferred

Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc

Strong communication skills, both written and verbal. English and Urdu are a must. Arabic is a plus. 

Influencer and a negotiator with good public speaking and presentation skills

People management skills: Experience in managing a bigger group of people.

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