Care Coordinator – Primary Care Services – UAEN

1. Communicate and provide resources to patient and caregivers about patient’s conditions and treatment requirements.
2. Recognize and appropriately manage challenging behaviors of patient and caregivers.
3. Liaise and follow through with patients and all health and social care providers to keep everyone informed and updated.
4. Organize patient information for efficient data transfer to relevant internal staff and external providers.
5. Receive and collate information from new, existing and transfer patients.
6. Liaise with other providers to ensure patients at risk are monitored adequately.
7. Conduct checks on data input to ensure quality and consistency.
8. Generate reports for population health management.
9. Coordinate among multidisciplinary teams in the provider’s setting.
10. Liaise with clinical and non-clinical staff for effective patient management.
11. Organize and manage minutes of internal meetings as needed.

Follow up and tracking of preventive screening results to ensure the timeliness and completeness of follow-up as specifications and care-pathway

1. Communicate and provide resources to patient and caregivers about patient’s conditions and treatment requirements.
2. Recognize and appropriately manage challenging behaviors of patient and caregivers.
3. Liaise and follow through with patients and all health and social care providers to keep everyone informed and updated.
4. Organize patient information for efficient data transfer to relevant internal staff and external providers.
5. Receive and collate information from new, existing and transfer patients.
6. Liaise with other providers to ensure patients at risk are monitored adequately.
7. Conduct checks on data input to ensure quality and consistency.
8. Generate reports for population health management.
9. Coordinate among multidisciplinary teams in the provider’s setting.
10. Liaise with clinical and non-clinical staff for effective patient management.
11. Organize and manage minutes of internal meetings as needed.

Follow up and tracking of preventive screening results to ensure the timeliness and completeness of follow-up as specifications and care-pathway

1. Diploma or equivalent certificate in Health-related fields (e.g., Health Care Administration, Public Health, Health Education), Social Sciences or Business Administration.
2.   Bachelor’s degree in health-related fields (e.g., Health Care Administration, Public Health, Health Education), Social Sciences or Business Administration.
3. Minimum 2 years of experience at a healthcare provider (e.g., hospital, outpatient clinic) or with a healthcare professional.
4. Experience in administrative duties and use of databases.
5. Experience in primary care services (such as chronic disease management, preventive services).
6. Knowledge of medical terminology.
7. Excellent verbal and written communication skills in English and Arabic.
8. Strong organizational and documentation skills and attention to detail.
9. Strong critical thinking and problem-solving skills.
10. Proficiency in the use of common word processing, presentation, spreadsheet, and email tools.

Data analysis and management skills