IHG Career
Open Positions
F&B Attendant
IHG Career
Your Role as a F&B Attendant Focusing on Guest Dining Service In this role, you will be responsible for greeting guests, presenting menus, taking orders, and delivering food and beverages with precision. You'll also address guest inquiries, maintain cleanliness, and contribute to the overall efficiency of the dining area. Your goal is to provide outstanding guest dining service consistently. Greet and welcome guests warmly. Take and deliver accurate food and beverage orders. Handle guest requests and complaints efficiently. Maintain cleanliness and organization of dining areas. Key Responsibilities in Guest Dining Service As a F&B Attendant, you will set up dining areas, follow opening and closing checklists, and ensure all equipment is properly stocked. Adherence to food safety guidelines and IHG brand standards is paramount. Working collaboratively with kitchen and bar teams is crucial for delivering excellent guest dining service. For more information on food safety, visit FoodSafety.gov. Setting up dining areas and buffets Following food safety and hygiene standards Supporting banquet and room service operations Skills and Requirements for Delivering Exceptional Guest Dining Service We are looking for individuals with previous experience in a hotel or restaurant, though freshers are also welcome. A strong customer service orientation, the ability to multitask, and good communication skills are essential. The ideal F&B Attendant is passionate about providing excellent guest dining service. For insights into customer service skills, explore MindTools. Previous experience in hospitality is preferred Strong customer service and communication skills Ability to multitask and work under pressure Positive attitude and professional demeanor At IHG, we offer a competitive salary, full uniform, room discounts, and comprehensive training. We believe in creating inclusive teams where everyone can thrive. We invite you to join our global family and make a difference. To learn more about IHG's commitment to diversity and inclusion, visit our IHG Corporate Responsibility page.
HVAC Technician
IHG Career
About the role Life's too short for anything less than perfect comfort. We understand how crucial it is for our guests to enjoy a pleasant environment every moment they're with us. That's why we're on the lookout for an HVAC & Refrigeration Technician to join our team at the Crowne Plaza Duqm. A little taste of your day-to-day: Every day is different, but you’ll mostly be: Maintain and repair all HVAC, AC and refrigeration systems in accordance with IHG Engineering Standards. Perform routine preventive maintenance as per the Hotel’s PM program, ensuring minimal downtime and maximum efficiency. Troubleshoot issues with chillers, split units, VRF/VRV systems, cold rooms, freezers, and kitchen refrigeration equipment. Ensure all work complies with IHG Safety & Security Standards, local regulations, and environmental guidelines. Respond promptly to guest and operations maintenance requests and resolve issues within agreed timeframes. Maintain accurate records of maintenance activities, spare parts, and equipment inventory. Support engineering team with general maintenance tasks when required. Participate in emergency response procedures and contribute to maintaining a safe working environment. What We need from you: Minimum 3-5 years' experience as an AC & Refrigeration Technician in the hospitality industry (IHG experience is an advantage). Certified HVAC/AC Technician or equivalent vocational qualification. Strong knowledge of refrigeration cycles, electrical controls, and mechanical systems. Ability to read technical manuals, diagrams, and schematics. Good communication skills and a guest-focused attitude. Ability to work independently. Flexible with shifts, including weekends and public holidays. What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family....
Chef De Partie
IHG Career
Your day-to-day: Assist Sous Chefs in the performance of their culinary and other duties, the needs of the outlets, and company standards. Preparation of food items according to recipes and menus, including specialized bread production for Breakfast ‘Theme Nights’, buffets, banquets, and a la carte. Supervise and coordinate the activities of subordinates ensuring their work is produced to standard, taking full charge of the section and colleagues when directed to do so. Checks the daily menus, function sheets, par stocks, and mise en place lists. Records all recipes and procedures in own recipe book. Ensure cleanliness, hygiene, and maintenance of all work areas, utensils, equipment, tables, fridges, freezers, kitchen area, and cold rooms. Supervised buffet replenishment and clearance. Preparation and set up daily mise en place and buffets as per standards. Arranges plates and help in dishing our meal portions according to Kitchen Order Tickets (KOTs). In charge of food hygiene and temperature control for the responsible section. Prepares colleagues' rosters. Store requisitions and stock control, as directed, in accordance with the FIFO system (first in first out). All other duties are assigned by Sous Chefs and direct supervisors. Adhere to governmental as well as brand standards and hotel or company policies and procedures Complies with international, local, and hotel Health, Safety, and Hygiene policies. What we need from you: A minimum of 2-3 years of previous experience as a Chef de Partie or strong experience as a Demi Chef de Partie role A current, valid, and relevant trade commercial cookery qualification Strong coaching skills Ability and desire to motivate Team Excellent communication skills Basic Food Hygiene Certificate Supervisory experience What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.
Laundry Manager
IHG Career
Your day-to-day: Managing the operation of an industrial Laundry (Internal & External Laundry operation) Responsible for the laundry department's daily operations, which includes external/outsourced laundry services. Responsible for the department's budget & control the expenditure. Have a complete knowledge of all areas in the laundry operation; washing, spotting, starching, dry-cleaning, and pressing. Manage the laundry training, assign work, and monitor the quality of the laundry and quantities. Maintain the highest standards when handling guest laundry / dry cleaning to ensure customer satisfaction. Establishes and maintains department organization, manning, and productivity, ensuring a smooth operation on business forecast What we need from you: Minimum 4-5 years of Laundry experience with 3 years at a management level Excellent reading, writing, and oral proficiency in the English language Good working knowledge of MS Excel, Word, & PowerPoint Good problem-solving administrative, and interpersonal skills are a must Schedule flexibility is necessary and the ability to multi-task Preferably residing in Qatar. What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts and some of the best training in the business.
Spa Therapist
IHG Career
Your day-to-day: Deliver a variety of spa services. Maintain equipment and sample inventory of products Communicating with guests during massages to adjust massage techniques as required Keep documentation and maintain guest files Keep a clean and stocked room Acknowledge and respond to relevant customer queries, needs, and expectations Suggest and promote retail products or additional services Uphold hygiene standards and follow health and safety regulations Cooperate with and report to the administration on any arising issues Apply best practices and be up to date with market trends What we need from you: 2-3 years experience in an International hotel knowledge and experience in different massage and spa treatments Communication and customer service skills Positive attitude What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our wellbeing...
Commis Chef
IHG Career
Your day-to-day: As Commis Chef in the hot kitchen, your passion for presentation and dedication to delivering flavor will complete each guest’s experience. By taking pride in your workspace, keeping your standards high, and giving our menu the benefit of your expertise, you’ll create some of our guests’ most lasting memories. Additionally, a Commis Chef also needs to be able to remain calm while multi-tasking, as they are often called upon to carry out many different orders simultaneously in a brief amount of time. The Commis Chef is a part of the kitchen team, and as such must be able and willing to perform the basic tasks of food preparation and organization in the kitchen. What we need from you: Minimum 2-3 years of experience in the kitchen environment or Food & Beverage/Restaurant operations role Passion for teamwork Excellent guest service skills Knowledge of basic preparation, presentation, and preservation of food Basic knowledge of hygiene and safety procedures and obtained basic food hygiene certification What you can expect from us: Competitive salary Full uniform Impressive room discounts Training
Sales Manager
IHG Career
Job Summary Based at InterContinental Muscat the sales manager will be responsible for managing an account portfolio with the aim to generate and maximize hotel revenue and market share. Key to this role is building relationships and developing networks within the accounts portfolio in order to increase revenue and conversion. Where applicable, this role will also involve the management and coaching of a team of Sales Executives and Sales Coordinators. A Little Taste of Your Day-to-Day: Every day is different, but you’ll mostly be: Proactively solicit new business from corporate accounts through direct sales efforts, networking, and sales calls. Manage a portfolio of existing corporate clients to ensure satisfaction and repeat business. Conduct sales presentations, site inspections, and client entertainment, as necessary. Negotiate rates and contractual terms within hotel guidelines to secure bookings. Collaborate with Revenue Management to ensure pricing strategies are competitive and aligned with market demand. Develop and execute account plans for key accounts to maximize revenue opportunities. Maintain accurate records of sales activities and client interactions in CRM systems. Prepare sales reports, forecasts, and performance reviews regularly. Attend industry events, trade shows, and networking functions to represent the hotel and generate leads. Work closely with the operations and event teams to ensure seamless service delivery and client satisfaction. Validate of the potential of assigned accounts and create account plans as per the IHG hotels standard operating procedures. Develop the assigned account portfolio to meet set goals and maximize profitability. Gather information on current and prospective clients / contacts to generate incremental business. Maintain effective control of sales expenses. Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures. Provide feedback to management on changing market conditions, including competition and market trends. What We Need From You: Degree or Diploma in Marketing, Business or Hospitality Management desired, and 2 – 4 years of relevant Sales experience in Hospitality or a related service industry. Expected to possess the following skills: In-depth knowledge of sales principles and techniques Effective communication and negotiation skills Strong knowledge of hotel products, rates and marketing programmes Excellent PC skills (including MS Office) Ability to develop strong relationships with customers and other stakeholders Knowledge and experience of Sales Systems (i.e. Delphi; Opera; etc.) is advantageous What You Can Expect From Us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family....
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