Delivery Hero
About Delivery Hero
About Delivery Hero
Delivery Hero is a leading global online food ordering and delivery marketplace, connecting customers with a vast network of restaurants and vendors. We operate in numerous countries across Asia, Europe, Latin America, and the Middle East & North Africa (MENA). Our mission is to deliver amazing experiences, fast and easy, for our customers, restaurant partners, and riders.
Why Work at Delivery Hero?
Joining Delivery Hero means becoming part of a dynamic and innovative team that is shaping the future of on-demand delivery. We foster a culture of ownership, collaboration, and continuous learning. We believe in empowering our employees to take initiative, experiment with new ideas, and make a real impact on our business.
- Global Impact: Contribute to a company that touches the lives of millions of people worldwide.
- Innovative Environment: Be at the forefront of technology and innovation in the rapidly evolving delivery industry.
- Growth Opportunities: Develop your skills and advance your career with ample opportunities for professional growth.
- Diverse and Inclusive Culture: Work alongside talented individuals from diverse backgrounds and perspectives.
- Collaborative Team: Be part of a supportive and collaborative team that values teamwork and mutual respect.
Our Culture
At Delivery Hero, we value ambition, integrity, and a customer-centric approach. We encourage open communication, constructive feedback, and a healthy work-life balance. We are committed to creating a workplace where everyone feels valued, respected, and empowered to reach their full potential. We champion diversity and inclusion, believing that a diverse workforce leads to better ideas and stronger results.
Open Positions
Sr. Manager Marketing
Delivery Hero
Role Summary Responsible for ensuring that talabat Kuwait is well positioned as a brand in the market, reaching the right audience to optimize market share. Collaborate with the regional Marketing teams to drive local marketing campaigns, and manage and grow relationships with Key Strategic Partners (KSP). What's on Your Plate? Designs integrated marketing plans to cater for various food and non food verticals Identify new marketing opportunities and improve existing activities according to market needs Creating campaigns that are locally relevant and growing brand appeal as a locally loved brand Align Local Marketing campaigns with Regional Team Maximize ROI through strategic management and allocation of local budgets Plan and execute Locally Managed channels - Restaurant Marketing, Outdoor Advertising, Local Partnerships, Social Media, Events, Activations and more Guardian for brand and tone in the local market Manage local Lead end-to-end planning and execution of data-driven CRM and digital marketing campaigns aligned with core business KPIs. Support Sales Team in creating marketing proposals for partners Lead mentor and coach a team of junior to mid level marketing team members Qualifications Bachelor's degree in Marketing Minimum of 8 years’ experience working in Marketing and at least 5 leading teams Proven experience in working on Kuwaiti market Comfortable working in a challenging environment Fluent in English and Arabic Communication skills (Written and Verbal) Experience in e-commerce business Excel Skills
Specialist Partnerships Kitchens
Delivery Hero
About the Specialist Partnerships Kitchens Role In this role, you will generate high-quality leads, develop exclusivity agreements, and collaborate with senior managers to enhance acquisition strategies. Your technical knowledge of market research tools and lead generation techniques will be crucial for success. This is an exciting opportunity to contribute to the growth of talabat's brand portfolio. Key Responsibilities Identify and close deals with rising star brands via cloud kitchens. Generate high-quality leads through market research and industry analysis. Develop and secure exclusivity agreements to strengthen Talabat’s brand portfolio. Collaborate with senior managers to propose improvements to acquisition strategies. Conduct market research to identify new concepts and opportunities for growth. Build strong relationships with brand partners through effective communication and negotiation. Requirements for Specialist Partnerships Kitchens To excel in this role, you should have a Bachelor’s degree in Business, Marketing, or a related field, along with 2+ years of experience in acquisition, business development, or market research. Fluency in both Arabic and English is mandatory. You should also be familiar with cloud kitchen operations and the food-tech industry. Skills and Qualifications Bachelor’s degree in Business, Marketing, or a related field. 2+ years of experience in acquisition, business development, or market research. Fluency in both Arabic and English is mandatory. Technical knowledge of market research tools and lead generation techniques. Familiarity with cloud kitchen operations and the food-tech industry. Benefits of Joining the Talabat Team Joining talabat means becoming part of a dynamic and innovative team within the Delivery Hero Group. You will have the opportunity to work on exciting projects, expand your network, and contribute to the growth of a leading local delivery platform. Your role as a Specialist Partnerships Kitchens will be vital in driving our mission to deliver an amazing experience to our customers.
Software Engineer ll - Backend
Delivery Hero
Backend Software Engineer Role at Delivery Hero As a Backend Software Engineer, you will collaborate with the Product Team to understand product requirements and provide technical expertise for all products. You will assist in analyzing, designing, testing, and structuring solutions to deliver high-quality working software based on business needs. Responsibilities of a Backend Software Engineer Keep abreast of the latest software development methodologies to provide best-in-class software solutions. Analyze product requirements to understand engineering needs, estimate efforts, and provide solutions in collaboration with the Product Team. Assist in building development components to transform requirements into actual working software accurately. Document all coding steps to ensure comprehensibility and facilitate future modifications and maintenance. Investigate and resolve issues and bugs efficiently. Collaborate with colleagues in code reviews and deliver code review reports accordingly. Perform functional and module testing to ensure the functionality of delivered solutions. Assist in user trials and acceptance testing. Essential Skills for a Backend Software Engineer A successful Backend Software Engineer will possess a solid understanding of software architecture, including Domain-Driven Design (DDD), microservices, Kubernetes, and containerization. Your experience will allow you to design and implement effective solutions. Software Development: Contribute to building robust and scalable backend systems. Governance and Resilience: Follow all relevant policies and procedures to ensure controlled and consistent work. Daily Operations: Ensure work continuity by following daily operations and contributing to accurate reports. Qualifications for the Backend Software Engineer Position 2-4 years of experience in backend development using GoLang, Ruby on Rails (RoR), Java, or Python. Bachelor's Degree in a relevant field is required; Master's degree is preferred. Knowledge & understanding of software architecture, including Domain-Driven Design (DDD), microservices, Kubernetes, and containerization.
Software Engineer II - Android
Delivery Hero
Your Role as an Android App Development Engineer As a key member of our engineering team, you will be instrumental in developing and maintaining our Android applications. Your expertise will ensure we continue to deliver a fast, easy, and amazing experience to our users. Keep abreast of the latest software development methodologies to provide best-in-class software solutions. Analyze product requirements to understand engineering needs, evaluate technical feasibility, and estimate efforts in collaboration with the Product Team. Assist in building development components and managing the programming of solution components to accurately transform requirements into working software. Document all coding steps to ensure comprehensibility and facilitate future modifications and maintenance. Responsible for writing unit, integration, and UI / Snapshot testing. Investigate and resolve issues and bugs through patches and other means. Collaborate with colleagues to assist in code reviews and deliver code review reports accordingly. Perform functional and module testing to ensure the functionality of delivered solutions. Monitor, evaluate, and report on product development, recommending improvements where necessary. Assist in user trials and acceptance testing. Skills for Success in Android App Development We're looking for a candidate with a strong foundation in native Android development and a passion for creating exceptional user experiences. Hands-on experience is crucial. 2-5 years of experience in developing software, with practical knowledge of design patterns and algorithms, ideally with Kotlin or Swift as a primary development language (Java acceptable). Experience with Flutter is preferred. Open-minded about technologies, particularly skilled in native Android development. Hands-on experience writing high-quality, testable code, also proficiency with modern mobile architectures. In-depth knowledge of mobile engineering lifecycle for fragments, activities, and practical experience with Agile methodologies (SCRUM or Kanban). Engineering excellence – a proven track record of substantially impacting the development of complex non-trivial systems. Open-source contributions and technical publications are welcome! Execution – “getting things done” mentality. Ability to manage multiple projects, with high prioritization skills and experience with versioning tools (Git). Experienced with Modern Android Development approaches, skillsets, and practices (ViewModel, LiveData, Paging, Navigation, SafeArgs, Retrofit2, RxJava2, Dagger2). Understanding of Modular App Architecture and CI/CD pipeline. Bonus Points for Android App Development Experience with the following will be a significant advantage. Knowledge of Firebase, Google Maps API, Fastlane scripting, and Checkout.com SDK. Learn more about Android development best practices at Android Developers. See Delivery Hero's tech blog
Senior Data Analyst
Delivery Hero
Drive Business Decisions as a Senior Data Analyst As a Senior Data Analyst, you will be responsible for turning data into actionable insights that drive business decisions. You will collaborate with cross-functional teams, including Marketing, Operations, Product, and Finance, to understand business needs and deliver high-quality reporting and analytics. Data Analysis & Reporting: Develop and maintain dashboards, reports, and KPIs to monitor business performance across various departments. Analyze large datasets to uncover trends, patterns, and actionable insights that support decision-making. Stakeholder Collaboration: Work closely with business stakeholders to gather requirements, understand objectives, and provide meaningful data insights. Present insights and recommendations to non-technical stakeholders in a clear and compelling way. Data Modeling & ETL Processes: Create and maintain data models to support analytical and operational processes. Develop and optimize ETL processes to ensure data is accessible and up-to-date in BI systems. Performance Optimization: Identify and implement process improvements and best practices within BI workflows. Collaborate with the IT and Data Engineering teams to ensure data accuracy and system reliability. Market & Competitive Analysis: Conduct in-depth analysis of market trends and competitive landscape to provide strategic insights. Generate reports and actionable insights for the leadership team based on findings. Key Responsibilities of the Senior Data Analyst Role Develop and maintain dashboards, reports, and KPIs to monitor business performance across various departments. Analyze large datasets to uncover trends, patterns, and actionable insights that support decision-making. Work closely with business stakeholders to gather requirements, understand objectives, and provide meaningful data insights. Present insights and recommendations to non-technical stakeholders in a clear and compelling way. Become a Senior Data Analyst at Delivery Hero Join Delivery Hero and contribute to our mission to deliver an amazing experience fast, easy, and to your door. As a Senior Data Analyst, your insights will shape the future of our operations. We operate in over 70+ countries worldwide, offering a diverse and impactful work environment. Tableau is a key tool for data visualization. Understanding data warehousing is also crucial, for further information on Data Warehousing concepts please visit the link.
Manager - AdTech GTM
Delivery Hero
Role Summary Lead the messaging strategy and help drive adoption of products. Guide the company by bringing restaurant Partners’ point of view to selling strategies. Develop compelling insights. Inform Product improvements. Create product specific pitches and messaging. Develop GTM strategy and execution for emerging solutions. What’s On Your Plate? Lead product iterations and features. Support local AM/ Sales team members. Maintain understanding of market dynamics and customer needs. Create case studies and product specific pitch decks. Partner with Commercial Ads Program Managers. Communicate product vision to stakeholders. Develop single-source-of-truth documentation for Sales teams. Guide teams to execute action plans. Eliminate friction across the organization. Qualifications 8+ years of Advertising experience in an E-commerce company. Bachelor’s degree in business, marketing, economics, or a related field; advanced degree preferred. Exceptional communication and collaboration skills.
Account Executive - Kuwait
Delivery Hero
Key Responsibilities of the Account Executive Develop business through partner restaurants via in-person & phone calls. Maintain long-term relationships through regular calls and emails. Manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation, and transmission methods optimization. Conduct business reviews with accounts to identify opportunities for increased revenue and market share. Provide excellent service and support to build strong relationships and resolve operational issues. Ensure client menus are up to date and optimized. Optimizing Restaurant Partnerships as an Account Executive Our Account Executive team is dedicated to helping restaurants thrive on our platform. This involves optimizing restaurant content (MOA, delivery time), renegotiating commission rates, selling advertisement opportunities, and generating promotions. The ideal candidate will be adept at convincing clients to embrace digitalization and utilize online payment gateways. The team also helps convince restaurants to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Sales and Reporting for the Account Executive Role Effective communication and record-keeping are vital for the Account Executive. This includes providing regular CRM updates via Salesforce.com, contact reports, activity reports, and participating in Sales and Marketing team conferences. Maintaining accurate records of all sales and prospecting activities is essential. Closed sales Follow-up activities Sales expense report Increased sales report after placing promotions, vouchers, and coupons Restaurant analysis sheet Account management report Qualifications for the Account Executive Position Fluency in both Arabic and English is a must. Bachelor’s Degree in Business Administration or any other related field. Minimum of 3+ years’ experience in Sales / Account Management. Negotiation Skills. Ability to meet deadlines and be flexible in working. Communication skills (Written and Verbal). Excel Skills.
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