AccorHotel
Open Positions
People & Culture Manager
AccorHotel
Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS Job Description The People & Culture Manager will play a key leadership role in driving compliant, ethical, and people-centric HR practices in alignment with Qatar labour legislation and Accor policies. The position serves as a trusted advisor to leadership on employee relations and people governance, contributing to a fair, consistent, and inclusive workplace. With a strong focus on culture, compliance, and operational excellence, the role supports a high-engagement environment aligned with Accor’s Heartist® values, while upholding the highest standards of confidentiality, wellbeing, and health and safety. Qualifications Bachelor’s degree in Human Resources, Business Administration or Business ManagementRelevant professional Human Resources certification, such as CIPD, SHRM, or other internationally recognised HR credentials will be an advantageMinimum of 5-7 years of progressive human resources experience with at least 1-2 years in HR leadership experience within luxury hospitality environmentAt least 2 years of hands-on working knowledge of Qatar Labour Law, local employment practices, and governmental proceduresDemonstrated hands-on experience managing employee relations, disciplinary actions, grievances, investigations, and HR compliance mattersDemonstrated hands-on experience managing in compensation and benefits administration, payroll, leave management, and end-of-service benefit calculationsProven experience in HR reporting, including the preparation, analysis, and presentation of workforce data and key people metricsHands-on experience in HR budgeting, forecasting, and accruals, ensuring accurate financial planning and reportingHands-on experience overseeing employee housing operations, standards, compliance, and colleague welfare within staff accommodation in alignment with local regulations, practices, and proceduresDemonstrated experience in designing, implementing, and driving employee engagement and employee welfare initiatives to enhance workplace culture and wellbeingProven ability to manage and influence internal and external stakeholders across all levelsProficiency in HR systems and relevant platforms, including but not limited to OasysProven ability in meeting facilitation and management skills, with the ability to lead discussions, align stakeholders, and drive actionable outcomesStrong proficiency in Microsoft Office applicationsPrior experience working in the GCC is preferredFluency in English is required; Due to the nature of the role and the current team dynamics, Arabic-speaking candidates will be given priority
Assistant Bar / Lounge Manager (Arabic Speaker) - Female
AccorHotel
Assistant Bar / Lounge Manager (Arabic Speaker) La Cigale Hotel Managed by Accor, a prestigious five-star luxury hotel in Doha, Qatar, is seeking a dedicated Assistant Bar / Lounge Manager proficient in Arabic to join our team. This role is perfect for someone passionate about delivering exceptional guest experiences and maintaining high service standards in a vibrant lounge environment. As an Assistant Bar / Lounge Manager, you will assist in managing daily operations, supervising staff, and ensuring guest satisfaction. Your ability to communicate confidently with Arabic-speaking guests will be crucial in building rapport and loyalty. If you have previous experience in bar or lounge management and a strong understanding of bar service standards, we encourage you to apply. Responsibilities of an Assistant Bar / Lounge Manager Assist in managing daily bar and lounge operations to ensure high service standards. Support and supervise bartenders, servers, and lounge staff during shifts. Ensure excellent guest experience, handling guest feedback and resolving issues professionally. Communicate confidently with Arabic-speaking guests to build rapport and loyalty. Assist with staff scheduling, training, and performance monitoring. Ensure compliance with health, safety, and hygiene regulations. Support inventory control, stock ordering, and cost management. Assist in implementing promotions, events, and upselling strategies. Maintain cleanliness, ambiance, and overall presentation of the bar/lounge. Qualifications for the Assistant Bar / Lounge Manager Role Previous experience in a bar, lounge, or hospitality management role. Fluent in Arabic (spoken required; written preferred). Strong leadership, communication, and interpersonal skills. Guest-focused mindset with problem-solving abilities. Knowledge of beverages, cocktails, and bar service standards. Ability to work flexible hours, including evenings, weekends, and holidays. At Accor, we offer more than just a job; we provide a career. Enjoy employee benefits, learning programs through our Academies, and opportunities for career development. We are committed to diversity and inclusion, welcoming talent from all backgrounds. Benefits of Working at Accor as an Assistant Bar / Lounge Manager Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies to sharpen your skills. Ability to make a difference through our Corporate Social Responsibility activities. Career development opportunities with national and international promotion opportunities. Join Accor and be part of a team that values your unique story. Discover limitless possibilities and dare to challenge the status quo. Explore the life that awaits you at Accor. If you are a motivated and skilled individual looking for an Assistant Bar / Lounge Manager position where you can utilize your Arabic language skills and hospitality experience, we encourage you to apply. This is an excellent opportunity to advance your career in a luxury hotel setting. Learn more about bar management here.
Waitress - Laguna
AccorHotel
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nestled on the East Crescent of the renowned Palm Jumeirah. We are seeking a dedicated and enthusiastic Waitress to join our Laguna team. Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai. With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence. Join Our Team as a Waitress in Dubai The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. Responsibilities of a Waitress: Be familiar with all food and beverage items on the outlet menu. Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks. Take food and beverage orders from guests, upselling wherever possible. Utilize the outlet point-of-sales system as prescribed. Ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items. Serve food and beverages according to the standards established. Clear tables and removes dirty dishes to the dish area. Complete opening and closing duties as assigned. Be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients. Follow presentation guidelines as established by the Food & Beverage Manager. Maintain the assigned station / section in a clean and orderly manner at all times. Ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate. Qualifications for the Waitress Role: Have prior experience within a similar luxury hotel/established restaurant environment. Be fun, energetic and have a passion for hospitality. Already based in the United Arab Emirates. Fluent English speaker. As a waitress, your role is vital to ensuring our guests have a memorable dining experience. We encourage you to develop your skills in the hospitality industry. Why Choose AccorHotel for Your Waitress Career? Working at AccorHotel provides numerous opportunities for growth and development. We foster a supportive environment where team members can thrive. As a waitress, you'll gain valuable experience and contribute to our commitment to excellence. You can find tips for being a great waiter online.
Commis 1
AccorHotel
The Role of a Commis 1 in Our Culinary Team As a Commis 1, you will play a crucial role in the food preparation process, ensuring the highest standards of quality and presentation. You will work closely with the Chef de Partie to create exceptional dining experiences for our guests. Sofitel Dubai Downtown is a luxury 5-star hotel that combines French elegance with contemporary sophistication. Located in the heart of Downtown Dubai, our hotel offers immediate proximity to The Dubai Mall and is just 10 minutes away from City Walk. We pride ourselves on providing an idyllic oasis where urban sophistication meets refined luxury. Key Responsibilities of the Commis 1 Food preparation and cooking, including plating and presentation. Receiving and storing product properly, ensuring proper rotation of old and new stock. Maintaining kitchen cleanliness and following strict food safety requirements. Organizing with the Chef de Partie to ensure efficient mise-en-place production and service. Executing orders from the Chef de Partie accurately and efficiently. Completing daily checklists regarding mise-en-place and food storage. Qualifications and Skills for a Commis 1 To succeed in this role, you should possess the following qualifications and skills: Creative and passionate about food and customer service. Ability to work effectively in a high-pressure environment. Excellent interpersonal and communication skills. A strong team player mentality. Kitchen school diploma. Benefits of Working at Accor: Competitive salary and benefits package Opportunities for career advancement A supportive and inclusive work environment Access to Accor's global network
Recieving Clerk / Storekeeper ( Omani )
AccorHotel
Receiving Clerk Job Description at AccorHotel We are seeking a detail-oriented and responsible Receiving Clerk to join our team at AccorHotel. As a Receiving Clerk, you will be responsible for handling purchase orders, ensuring accurate receipt and inspection of goods, and maintaining organized records. This role is crucial in ensuring the smooth operation of our supply chain and maintaining high standards of quality. Responsibilities of the Receiving Clerk Handling of Purchase Orders to ensure that copies of all approved and currently valid Purchase Orders i.e. Purchase Requests, Market List, standard supply contracts are at hand, and files are maintained for this. Ensures that all items are physically received, inspected and weighed as necessary. In case of technical items, equipment, furniture, and certain food items, the concerned department is consulted to confirm the quality and specifications. Materials are inspected, and measurements are to be made thoroughly. A visual inspection is not enough. After inspection, the items are transferred to the department concerned either through the help of the supplier or concerned department collecting from the receiving bay. The supplier’s invoice is acknowledged by putting the receiving stamp on the original and the supplier’s copy of the invoice, after the checking is completed. Ensures that the invoice is dated and reference number of the authorization is quoted. Outdated invoices are not accepted, as this may result in problems regarding settlement. If the invoice is outdated, the vendor or his representative is requested to correct it and initial for the correction. Ensures that items arriving without authorization are not received, but referred to the Materials department. Such items should not be kept in the hotel nor the invoice to be acknowledged. Some items (e.g. milk, bread, etc.) are received during non-working hours. Apart from such items (list to be prepared and approved by management), no other invoices are to be passed for payment without physically receiving the item. Ensures that invoices for services, such as clearing charges, insurance charges, service contracts for maintenance etc. are acceptable to be included in the receiving report, provided that they are part of the Purchase Order (insurance and clearing charges for importation) or contract is available. Even in this case, the department head concerned has to initial these invoices to acknowledge the receipt of the service. After the items are received, a receiving report and summary is prepared. The copy of this report is given to the F&B Cost Control, with original invoices; with adding machine totals are passed to Accounts Payable for further processing. Deliveries with disputes are brought up with Materials Department to sort out with the vendor, and the department concerned. In case the delivery is accepted only partially, this has to be reflected in writing by the Department Head concerned, showing the reason with concurrence of Materials Department.
Captain
AccorHotel
Captain Job Summary As a Captain at AccorHotel, you are responsible for providing professional and customer-focused service to our guests, ensuring their stay is a memorable experience. This role requires a dedication to excellence and a passion for creating exceptional guest interactions. General Duties and Responsibilities: Perform all necessary tasks to service Food & Beverage according to the hotel’s standard of performance manual. Acquire in-depth knowledge of the Food & Beverage menu of the assigned outlet to assist and provide advice to guests. Practice good customer relations and attend to customer complaints and queries satisfactorily. Ensure the outlet is set up for service and supervise for a smooth operation. Direct and supervise the service team to ensure all duties are performed as per standards. Ensure all employees have received adequate training to perform their duties. Ensure proper organization, planning, and control of supplies, and maintain a concise record of all beverage stock. Ensure minimum wastage, breakage, and spoilage. Actively use upselling techniques by exceeding guest expectations and to increase revenue. Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment. Comply with the hotel’s environmental, health, and safety policies and procedures. Captain Qualifications Your experience and skills should include: A guest-focused personality is essential. Prior experience working with Opera or a related system. Strong interpersonal and problem-solving abilities. Fluency in English; additional languages are a plus. Experience is an asset. Becoming a Successful Captain at AccorHotel To become a successful Captain, you need a strong work ethic, attention to detail, and a commitment to providing exceptional guest service. Understanding restaurant industry standards is also beneficial. This is a full-time, permanent position. Additional Information We invite you to explore more about hotel management and leadership skills. Check out SHRM for insights on workplace management.
DCDP - Pastry
AccorHotel
Key Responsibilities for the Pastry Chef Role Assist in the preparation of pastries, desserts, and baked goods Ensure high standards of quality, taste, and presentation Follow recipes, portion control, and hygiene standards Support daily operations and mise en place Work closely with the Pastry Chef and kitchen team Qualifications Needed to Develop Your Pastry Skills Previous experience in a pastry kitchen Basic knowledge of bakery and dessert techniques Team player with a positive attitude Ability to work flexible shifts Why You Should Apply: Building Your Pastry Career AccorHotel is more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life. Develop your pastry skills with us! By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor. Sofitel Bahrain Zallaq: Perfecting Your Pastry Skills Your team and working environment: Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star Luxury Hotel with 262 Luxury Rooms & Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant & 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club, and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC). Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Explore new pastry recipes and techniques here. Also, consider checking out our other opportunities for growth. Internal Link Example: [Related Job Post Link]
EN - Sales Manager
AccorHotel
Driving Hotel Revenue as a Sales Manager In this role, your primary responsibility will be to solicit group, transient, and banquet business, consistently achieving sales objectives. This involves establishing parameters, providing quotes, negotiating prices, and sealing contracts. Your ability to effectively communicate and build rapport with clients will be crucial to your success in driving hotel revenue. Key Responsibilities: Solicit group, transient and/or banquet business to maximize hotel revenue. Establish parameters, quotes and negotiate prices and seal contracts. Participate in tradeshows, conventions and promotional events. Maintain accounts, contact, activity and business details. Qualifications to Excel at Driving Hotel Revenue To thrive in this Sales Manager position, you should possess relevant sales experience and a strong understanding of the hospitality industry. Excellent communication skills, both written and verbal, are essential, as is the ability to focus on guest needs and remain calm and courteous at all times. Strong interpersonal and problem-solving abilities are also highly valued. Skills and Experience: Relevant sales experience is an asset. Ability to focus attention on guest needs, remaining calm and courteous at all times. Highly responsible & reliable. Excellent communication skills, both written and verbal required. Strong interpersonal and problem-solving abilities. Benefits of Joining AccorHotel and Driving Hotel Revenue AccorHotel offers a comprehensive benefits package designed to support your well-being and professional growth. Enjoy discounted rates at Accor properties worldwide, access learning programs through our Academies, and the opportunity to develop your talent and advance your career within our global network. We are committed to corporate social responsibility and offer opportunities to make a difference through initiatives like Planet 21. How the Sales Manager Role Contributes to Driving Hotel Revenue This position directly impacts the financial success of the hotel. By effectively managing sales strategies and building client relationships, the Sales Manager contributes significantly to increasing occupancy rates, banquet sales, and overall revenue generation. Effective sales management is critical for sustainable growth.
Director of Sales
AccorHotel
Driving Hotel Sales Strategy at AccorHotel As Director of Sales, you will be instrumental in shaping and executing the hotel sales strategy for AccorHotel. This role requires a dynamic leader with a proven track record of exceeding sales targets and building high-performing teams. Your expertise in developing and implementing effective sales plans will directly impact AccorHotel's revenue growth and market position. We want your hotel sales strategy to be innovative and impactful. Key Responsibilities for the Director of Sales Role Develop and implement a comprehensive hotel sales strategy to achieve revenue targets. Lead, mentor, and motivate a team of sales professionals. Identify and pursue new business opportunities. Build and maintain strong relationships with key clients and partners. Analyze market trends and competitor activities to inform sales strategies. Check out Salesforce for CRM solutions. Prepare and present sales reports and forecasts to senior management. Ensure compliance with company policies and procedures. Your Team and Working Environment You will be part of a collaborative and supportive sales team, working in a dynamic and fast-paced environment. The team is dedicated to achieving ambitious goals and providing exceptional service to our clients. We are committed to creating a culture of diversity and inclusion, where everyone feels valued and respected. Our Commitment to Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We believe that a diverse workforce fosters creativity, innovation, and better decision-making. At AccorHotel, you will find opportunities for career growth. AccorHotel’s approach to hotel sales strategy is to include diverse and inclusive sales professionals to broaden our reach. Advancing Your Career Through Hotel Sales Strategy AccorHotel offers opportunities for professional development. The Director of Sales role is critical to defining the hotel sales strategy. We also suggest checking out internal resources for expanding your knowledge. Apply now to join the AccorHotel team and lead our hotel sales strategy!
Driver
AccorHotel
Company Description An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres. Job Description PURPOSE OF POSITION To work in a team that arranges endlessly enchanting experiences for our Guests. To provide consistently a highly personalized heartfelt and gracious service, which feels like a gentle breeze. To ensure that our Guests have a pleasant and safe journey to and from the hotel and while being in Dubai KEY ROLES & RESPONSIBILITIES Creates endlessly enchanting experiences for our Guests, whilst providing a heartfelt and gracious service Warmly welcome for all Guests and Patrons of the Hotel Possess strong knowledge of Dubai city, major landmarks, attractions, shopping destinations, beaches, and cultural sites to confidently assist guests with directions and recommendations Addressing all Guests by name, return Guests are welcomed back warmly by name without being prompted. Arriving Guests are asked for their names and once know, it is used at all times Ensure safe transfer of guests to/from designated locations Assist with baggage handling and monitor flight timings when needed Be the first point of contact for guests, offering greetings appropriate to the time of day and ensuring a positive first impression Maintain knowledge of flight timings and assist guest in handling and loading baggage whenever required Ensuring that the entire driveway is free of debris and looks clean Monitoring the driving/parking of cars and prevents damage to the driveway, caused by careless driving Serve as a source of information and support for Guests, patrons, and colleagues Adhere to company policies, departmental procedures, and best practices at all times Qualifications PERSONAL ATTRIBUTES Excellent verbal communication skills in English Professional appearance with a warm, confident, and welcoming personality Team-oriented, attentive to guest needs, calm and courteous under pressure Highly attentive to guest needs, maintaining calmness, courtesy, and professionalism at all times Ability to promote positive relations with hotel guests and patrons Ability to exercise good judgment with difficult guests Understanding and ability to work in a multi-cultural environment QUALIFICATIONS Secondary/High School education EXPERIENCE Minimum 3-year experience of Driver preferably in a 5-star hotel environment Additional language will be an advantage . Preferably Arabic speaker
EN - Housekeeping Attendant
AccorHotel
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Housekeeping Attendant Role Focused on Hotel Room Cleanliness You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. Your primary focus is maintaining hotel room cleanliness. Benefits of Joining Our Team Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Responsibilities of a Housekeeping Attendant Clean all assigned guestrooms to standard, ensuring top hotel room cleanliness Take initiative to add a personalized experience for the guest Take ownership of guests’ privacy and belongings, while ensuring exceptional service Qualifications for the Housekeeping Attendant Position Your experience and skills include: Warm and caring personality; previous housekeeping experience is an asset Ability to anticipate and focus attention on guest needs, being professional and welcoming Excellent organizational skills and time management Maintaining hotel room cleanliness is paramount in this role. Learn more about hygiene standards. Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Review health guidelines. We value individuals who prioritize hotel room cleanliness and strive for excellence. Consider this role as a Housekeeping Attendant to advance your career. Learn more about hospitality standards.
Housekeeping Executive
AccorHotel
Housekeeping Executive Opportunity at AccorHotel AccorHotel is seeking a dedicated and detail-oriented Housekeeping Executive to join our team at the Ibis and Adagio Doha. Placed in the heart of the metropolis, our multi-branded hotel complex offers 306 rooms and serviced apartments, providing an affordable yet stylish stay combined with a central location. As a Housekeeping Executive, you will play a crucial role in maintaining the highest standards of hotel cleanliness and ensuring guest satisfaction. The ideal candidate will have at least two years of experience in a similar capacity within the hotel industry, preferably in an upscale segment. Strong guest relations and problem-solving abilities are essential, along with the ability to thrive in a fast-paced environment. You will also need to demonstrate the capability to work cohesively as part of a team. Responsibilities of the Housekeeping Executive Supervise and coordinate daily activities of the housekeeping team, ensuring high standards of hotel cleanliness and service. Conduct regular inspections of guest rooms, corridors, and public areas, paying close attention to detail. Address guest inquiries and concerns promptly, ensuring their needs are met and exceeding their expectations regarding hotel cleanliness. Monitor and manage inventory of cleaning supplies and equipment, ensuring all necessary items are stocked and maintained. Collaborate with cross-functional departments, such as Front Office, Food and Beverage, Engineering, Security, and Finance. Ensuring Hotel Cleanliness and Operational Efficiency As the Housekeeping Executive, you will be responsible for ensuring that occupied rooms are serviced as per guest movement and operational requirements. Departure rooms must be cleaned and inspected based on the arrival time of the next guest. You will also ensure that maintenance checks and corrections are completed, and preventive maintenance is planned. Raising store requisitions to ensure the team has enough supplies to maintain the required standards of hotel cleanliness is also a key responsibility. OSHA provides resources and guidelines for maintaining workplace safety and health, which are essential in a housekeeping environment. Follow established procedures for lost and found articles and ensure adherence to environmental procedures. Conduct training as an ongoing process and maintain a record of all assets in the area of responsibility. Proper handover and communication between various shifts are crucial, as is ensuring that all guest complaints and requests are dealt with promptly and efficiently. Administration and Team Management Ensure that all Departmental Operations Manuals are prepared and updated annually. Analyze guest complaints and feedback, coordinating action plans with the Assistant Executive Housekeeper. Maintain staffing rosters, attendance records, and adjust schedules to meet occupancy demands. Supervise, train, coach, and mentor team members, fostering a positive and productive work environment. SHRM offers resources for effective team management and employee development. Be aware of daily arrivals, guest preferences, hotel targets, and housekeeping goals. Ensure maximum efficiency and productivity of the team. Coordinate the movements of contractors within the hotel as needed. Establish staffing requirements based on occupancy and highlight them to the manager in advance. Organize team motivational activities and meet with team members regularly for grooming standards ch...
F&B Attendant
AccorHotel
Enhancing Guest Experience as an F&B Attendant As an F&B Attendant, you will play a vital role in ensuring our guests have a memorable dining experience. With your fluency in Arabic, you will specifically cater to our Arabic-speaking guests, making them feel welcomed and valued. Understanding their needs and preferences is key to providing exceptional service. Your ability to communicate effectively will greatly enhance their overall satisfaction. Key Responsibilities: Greet guests warmly and assist with seating arrangements. Present menus, explain dishes, and make recommendations when required, with special attention to Arabic-speaking guests. Take food and beverage orders accurately and efficiently. Serve food and beverages in accordance with service standards and sequence of service. Ensure guest satisfaction by checking on their needs and addressing any concerns promptly. Clear tables, reset them for the next service, and maintain cleanliness in all dining areas. Assist in setting up and preparing for service, including mise en place, table arrangements, and side stations. Handle guest inquiries and complaints with professionalism, escalating when necessary to supervisors. Maintain a thorough knowledge of the menu, daily specials, and promotions. Follow hygiene, health, and safety regulations at all times. Collaborate with colleagues and support the overall smooth operation of the F&B department. Requirements to become an F&B Attendant To excel as an F&B Attendant, you should possess excellent communication and interpersonal skills. Previous experience in a similar role is preferred, and fluency in Arabic is a must, complementing essential proficiency in English. eHotelier offers resources on hospitality skills and certifications. Furthermore, the ability to work in a fast-paced environment and collaborate effectively with a team is vital. Your commitment to providing exceptional service will contribute significantly to our guests' satisfaction. This is a great opportunity to hone skills in customer service and dining etiquette. The duties for this role demand a commitment to hygiene and safety standards. Why Join Us as an F&B Attendant? Joining Fairmont Bab Al Bahr as an F&B Attendant means becoming part of a team dedicated to excellence. We offer a supportive and rewarding work environment where your contributions are valued. You will have the opportunity to grow your skills and advance your career within the hospitality industry. Working in Abu Dhabi offers a unique cultural experience and a chance to work with a diverse team. Visit Abu Dhabi offers insights into the local culture. This position offers opportunities for professional growth and personal enrichment. Furthermore, we are committed to providing our employees with the resources they need to thrive. Elevating Dining Experiences as an Arabic-Speaking F&B Attendant By joining our team as an F&B Attendant, you will be contributing to a world-class dining experience for our guests. Your proficiency in Arabic will make you a valuable asset, allowing you to connect with guests on a personal level. We are confident that your skills an
Housekeeping Attendant
AccorHotel
Company Description La Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers. Offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets. Features two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Conveniently located in central Doha, just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Career development opportunities with national and international promotion opportunities. Why work for Accor? We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life. Job Description What you will be doing: Be responsible for all cleaning of guest rooms. Ensure that to have enough quantity of guest amenities on your trolley. Ensure the work quality up to standard. Handle all service matters to guests. Strictly follow Lost and Found procedure. Be aware of the daily hotel activities and has product knowledge of all the hotel facilities. Proper grooming at all times. Proper stock of guest amenities, cleaning supplies, clean linen are arranged well on the trolley before starting the work. Check and make note of all the room with” Do Not Disturb” sign before the end of the shift. Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous. At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations. Qualifications Your experience and skills include: Previous experience in Hotel Housekeeping department desirable Previous experience in 5 star property desirable Must be proactive with a meticulous eye for detail Dynamic, energetic, creative and thrives under pressure Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Housekeeping Attendant
AccorHotel
Company Description La Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets—including two nightlife venues and outdoor seating areas—two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city’s commercial and cultural hubs. As part of Accor, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Career development opportunities with national and international promotion opportunities. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description What you will be doing: Be responsible for all cleaning of guest rooms. Ensure that to have enough quantity of guest amenities on your trolley. Ensure the work quality up to standard. Handle all service matters to guests. Strictly follow Lost and Found procedure. Be aware of the daily hotel activities and has product knowledge of all the hotel facilities. Proper grooming at all times. Proper stock of guest amenities, cleaning supplies, clean linen are arranged well on the trolley before starting the work. Check and make note of all the room with” Do Not Disturb” sign before the end of the shift. Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous. At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations. Qualifications Your experience and skills include: Previous experience in Hotel Housekeeping department desirable Previous experience in 5 star property desirable Must be proactive with a meticulous eye for detail Dynamic, energetic, creative and thrives under pressure Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Commis
AccorHotel
Company Description La Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets—including two nightlife venues and outdoor seating areas—two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city’s commercial and cultural hubs. As part of Accor, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description What you will be doing: Reporting to the Chef De Partie, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues Maintain proper rotation of product in all chillers to minimize wastage/spoilage Ensure storeroom requisitions are accurate Have full knowledge of all menu items, daily features and promotions Is willing to learn and displays a lot of eagerness and enthusiasm for the work. Helps in preparing hot food and soups, under the guidance of the Chef De Partie. Helps with the Kitchen sanitation, try to reach the highest level of hygiene and cleanliness. Must attend all scheduled training and on the job training sessions. Ensure the highest level of personal hygiene; uniform is worn in the correct and cleanliness manner. Assists in checking all equipment and utensils and reports to the superior immediately if there is any fault. Qualifications Your experience and skills include: Previous experience in the culinary field required Diploma Certification in a culinary discipline an asset Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to work cohesively as part of a team Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Chef De Cuisine
AccorHotel
Job Description We are seeking a talented and experienced Chef de Cuisine to join our culinary team in Ras Al-Khaimah, United Arab Emirates. As a key member of our kitchen staff, you will be responsible for overseeing a specific section of the kitchen, ensuring high-quality food preparation, and maintaining excellent standards of hygiene and safety. Responsibilities Oversee and manage all kitchen operations, ensuring excellence in food quality, presentation, and consistency across all outlets Lead, mentor, and develop the culinary team, fostering a culture of professionalism, collaboration, and continuous improvement Design, develop, and execute menus in alignment with brand standards, seasonal availability, and guest expectations Ensure full compliance with food safety, hygiene, and sanitation standards in line with local regulations and brand requirements Collaborate closely with the Executive Chef and senior leadership to define culinary vision, innovation, and strategic direction Manage food cost control, budgeting, and procurement processes to ensure financial efficiency and profitability Oversee inventory management, supplier coordination, and quality control of all ingredients and products Work in close partnership with Front Office and F&B teams to deliver seamless guest experiences and exceptional service quality Drive operational excellence through continuous improvement initiatives, process optimization, and performance monitoring Lead kitchen scheduling, manpower planning, and performance evaluations to ensure effective resource utilization Act as a role model for culinary excellence, professionalism, and leadership, setting high standards across the kitchen brigade Qualifications Minimum 8–10 years of progressive culinary experience, with proven leadership at Sous Chef or Chef de Cuisine level, preferably within a luxury, lifestyle, or lifestyle-resort environment Strong expertise in international cuisine, modern culinary techniques, and contemporary food presentation aligned with global hospitality trends Demonstrated experience in menu creation, recipe development, and menu engineering, with a strong understanding of brand positioning and guest expectations Formal culinary education from a recognized culinary institute is highly preferred In-depth knowledge of food safety, hygiene standards, and HACCP compliance, ensuring full alignment with Accor and local regulatory requirements Proven leadership capability with the ability to motivate, develop, and inspire multicultural culinary teams Strong operational knowledge of kitchen management systems, food cost control, inventory management, and procurement processes Solid financial acumen with the ability to manage food cost, waste control, and profitability targets Excellent organizational, communication, and interpersonal skills, enabling effective collaboration across departments High level of adaptability and resilience, with the ability to perform in a fast-paced, high-volume hospitality environment Demonstrated commitment to guest experience, brand standards, and culinary excellence Proficient in basic computer applications (Microsoft Office, inventory systems, procurement platforms) Flexibility to work varied schedules, including weekends, holidays, and special events, in line with operational needs Benefits The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.
Housekeeping Supervisor
AccorHotel
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. Job Description Reliable and engaging. As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests Ensure employees are informed daily about priorities to personalize service Qualifications Your experience and skills Service focused personality is essential Previous experience in a similar leadership role is an asset include: Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities and the ability to lead by example Additional Information Your working environment: Alwadi Doha – MGallery Hotel Collection is a distinctive 5-star boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes drive from Hamad International Airport and 10 minutes from West Bay. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write, and together, we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor; visit https://careers.accor.com/ Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time
Front Desk Agent
AccorHotel
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Ibis and Adagio Aparthotels Doha, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Processing of guest check-ins by confirming reservations, assigning rooms in collaboration with Housekeeping and Reservations, issuing and activating room key. Responsible of all payment types such as cash, checks, debit, credit and all room charges. Process all check-outs including resolving any late and disputed charges while ensuring all service standards are followed Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float Handle guest requests, questions and concerns effectively and promptly Promote a professional team environment Follow department policies, procedures and service standards Performs any and all other tasks assigned by management Upholds the highest standard of internal and external customer service at all times Qualifications Proficient in the English Language (verbal & written), second language is an advantage Previous working knowledge of Opera is an asset Required knowledge of MS Office Must be able to handle multiple tasks in a dynamic, fast-paced environment Ability to focus attention on guest needs, remaining calm and courteous at all times. Strong interpersonal and problem solving abilities Additional Information Our commitment to Diversity & Inclusion: Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Spa Attendant
AccorHotel
Job Description This role is responsible for maintaining the overall cleanliness, safety, and smooth operation of all spa facilities while delivering exceptional Guest and Member service. The Spa Attendant ensures that all spa areas are well-prepared, fully stocked, and aligned with the hotel’s high standards of luxury and hospitality. Responsibilities Maintain cleanliness and functionality of all spa equipment and facilities Assist in the operation of all spa departments as required Ensure locker rooms are tidy, stocked, and organized, including toiletries and linens Check, clean, and restock lockers and locker room vanities regularly Maintain linen inventory and coordinate with laundry on a scheduled basis Direct Guests/Members to appointments and assist with spa services Assist Guests/Members in the proper use of sauna, steam room, whirlpool, and other facilities Ensure all spa amenities, toiletries, and supplies are available and properly stocked Follow all Standard Operating Procedures and hotel policies Maintain accurate records of supplies and inventory for spa operations Attend departmental meetings to ensure smooth communication and coordination Follow and enforce all safety procedures and emergency protocols Ensure compliance with spa and hotel safety standards at all times Report any equipment or facility issues immediately Maintain positive working relationships with all spa and hotel departments Be familiar with spa operations and assist colleagues as needed Ensure adherence to all spa standards and procedures as outlined in the employee handbook Ensure the spa facility is always in peak condition Deliver attentive, professional, and courteous service to all Guests and Members Prioritize guest safety and satisfaction in all interactions Qualifications Minimum 1 year of experience in spa, wellness, or hospitality environment Knowledge of spa operations and guest service standards preferred First Aid and CPR Basic Rescuer certification preferred
Graduate Job - Inspire - F&B Management Trainee (12 months)
AccorHotel
Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Sofitel Bahrain Zallaq Thalassa Sea & Spa invites passionate, service-oriented graduates to join our 12-month Food & Beverage Management Trainee Program. This immersive program is designed to develop future F&B leaders by providing hands-on exposure across our diverse dining outlets while embracing French art de vivre and luxury service standards. Key Responsibilities Work across different F&B outlets. Support daily operations to ensure exceptional guest experiences Learn luxury service standards, upselling techniques, and guest engagement Assist with operational planning, inventory control, and cost management Collaborate with kitchen, service, and management teams Participate in training sessions, projects, and performance evaluations Uphold Sofitel brand standards, hygiene, and safety regulations Qualifications Fresh graduate or early-career professional in Hospitality Management or related field Passionate about Food & Beverage and luxury hospitality Strong communication and interpersonal skills Customer-focused with a positive and proactive attitude Willingness to learn, adapt, and work flexible shifts Fluency in English (additional languages are an advantage) Additional Information Your team and working environment:Sofitel Bahrain Zallaq Thalassa Sea & Spa is 5 star Luxury Hotel with 262 Luxury Rooms & Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant & 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC) https://careers.accor.com/ Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS...
Executive, People & Culture
AccorHotel
Company Description The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Executive, People & Culture and build your career with us. Job Description Manage the entire recruitment process from coordinating interviews, contracting to team member onboarding. Develop and maintain confidential departmental team member files, documents and databases. Maintain MIS for all processes related to his/her work area. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Establish and maintain effective employee relations. Coordinate with all departments about People & Culture activities. Arrange for various meetings, take minutes as they arise and draft minutes of meeting to be circulated Organize daily incoming correspondence, make preliminary assessment and handle/respond as appropriate. Manage the People & Culture department’s stationery requirements by procurement through Future Log. Keep calendars constantly updated to facilitate appointment and meeting schedules. Responsible for the audit of his/her related work area. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Communicate in a professional, positive and courteous manner at all times with all levels of internal and external customers. Handle confidential matters/information with the appropriate level of sensitivity. Ensure compliance with all health, hygiene, security, safety and fire rules & regulations. Assist the People & Culture team in any administrative tasks they might require assistance for. Implement and evaluate People & Culture practices to maximize efficiency and effectiveness. Perform other duties that management may from time to time reasonably require. Qualifications Bachelors degree in Human Resources Management or similar course. Minimum of 2 years in a similar role.
Lifeguard - Shallow (Seasonal)
AccorHotel
Lifeguard - Shallow (Seasonal) at AccorHotel AccorHotel is seeking a dedicated and vigilant Lifeguard to join our team at the Rixos Premium Qetaifan Island North for a seasonal position. As a Lifeguard focused on shallow water safety, you will be responsible for ensuring the safety of swimmers and providing an excellent guest experience. Responsibilities of the Shallow Water Safety Lifeguard Supervise and ensure the safety of swimmers in shallow water areas. Rescue swimmers in danger of drowning and administer first aid promptly. Inspect facilities for cleanliness, completing general pool cleaning and maintenance duties. Ensure swimmers follow safe swimming practices, enforcing pool rules and regulations. Follow emergency action plans and procedures meticulously. Attend and participate in regular training sessions to maintain and enhance lifeguard skills with a focus on shallow water safety. Check pool chemicals and temperature regularly. Qualifications for the Shallow Water Lifeguard Role First aid and CPR qualification and Lifeguard Certification are essential. Excellent attention to detail is crucial for maintaining shallow water safety. High standards of cleanliness are expected. Ability to work in a consistently professional and helpful manner. Ability to work under sun and water conditions. Previous experience in a similar environment is preferred. We are committed to providing a safe and enjoyable environment for all our guests. Your role as a Lifeguard is vital in achieving this goal. To learn more about water safety, visit the American Red Cross website for resources and training. Ensuring shallow water safety is our top priority, and we need experienced lifeguards for this task. At AccorHotel, we embrace diversity and inclusivity. Join our team and contribute to creating memorable experiences for our guests. For more information on water safety tips and best practices, you can visit the CDC website. Why Shallow Water Safety is Important Maintaining shallow water safety is critical to preventing accidents and ensuring a secure environment for all swimmers. As a Lifeguard, your vigilance and quick response can save lives and provide peace of mind for our guests. Learn more about Accor's safety standards on their Accor Group Sustainability Page. Apply today to become a part of the AccorHotel team and make a difference!
Porter
AccorHotel
Rixos Premium Qetaifan Island North is seeking a dedicated and reliable Porter to join our team. As a Porter, you will play a vital role in ensuring our property remains clean, safe, and welcoming for all guests. Your attention to detail and commitment to cleanliness will directly contribute to the overall guest experience at our luxurious resort, boasting panoramic views of the Arabian Gulf. The Role of a Porter at Rixos Premium This position requires a proactive individual with a strong work ethic. The Porter will assist in maintaining cleanliness throughout public areas, corridors, and service areas. Responsibilities include transporting linens, cleaning supplies, and equipment, as well as supporting the housekeeping team with various tasks. Assist in maintaining cleanliness in public areas, corridors, and service areas. Transport linens, cleaning supplies, and equipment throughout the facility. Support the housekeeping team with room or area setups, including moving furniture and restocking supplies. Collect and dispose of trash, recyclables, and soiled linen. Maintain cleanliness in public areas, hallways, and service spaces. Respond promptly to guest or team requests in a courteous and professional manner. Assist with deep cleaning projects and routine maintenance tasks as needed. Maintaining Cleanliness as a Porter A key aspect of the Porter role is ensuring the consistent upkeep of all public and service areas. This includes tasks such as sweeping, mopping, vacuuming, and dusting. Maintaining a high standard of hygiene is essential to providing a comfortable and enjoyable environment for our guests. For more information on maintaining hygiene standards, you can visit the CDC website. Qualifications for the Porter Position We are looking for candidates who possess the following qualifications: Previous experience in housekeeping or a similar role. Strong attention to detail and cleanliness. Good communication and teamwork skills. Ability to lift and carry heavy items, including linens and cleaning equipment. Willingness to work flexible hours, including weekends and holidays. Basic knowledge of housekeeping procedures and safety standards (preferred). Ensuring Guest Satisfaction as a Porter As a Porter, you are an integral part of the team that ensures guest satisfaction. By maintaining a clean and welcoming environment, you directly contribute to the positive experience of our guests. Excellent service is a top priority, and we value individuals who are courteous, professional, and responsive to guest needs. Learn more about customer service at Zendesk.
Villa Attendant
AccorHotel
Villa Attendant Position at Rixos Premium Qetaifan Island North AccorHotel is seeking a dedicated Villa Attendant to join our team at the prestigious Rixos Premium Qetaifan Island North. As a Villa Attendant, you will play a crucial role in ensuring the cleanliness and maintenance of our guest villas, providing a clean, comfortable, and welcoming environment for all our guests. Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres. Responsibilities of a Villa Attendant: Maintaining Villa Cleanliness Attend daily briefings and take on the daily assigned task. Ensure the cleanliness of villas, adhering to the highest standards. Clean and maintain areas of responsibility according to standards and procedures. Replenish guest supplies and ensure that guests’ requests are promptly attended to. Report damage or malfunction to the Supervisor. Maintain equipment in a proper state of cleanliness. Reports lost and found articles to the housekeeping office immediately. Handle guest complaints tactfully, and report incidents or any other irregularities to the Supervisor promptly. Qualifications for the Villa Attendant Role High school diploma Minimum 1 year of experience as villa or housekeeping attendant Good English communication skills Middle East experience is preferred Ensuring Exceptional Villa Services As a Villa Attendant, your attention to detail and commitment to cleanliness will contribute significantly to the overall guest experience. We are looking for a proactive individual who takes pride in their work and is dedicated to maintaining the highest standards of hygiene and presentation. Learn more about hygiene standards. Apply to be a Villa Attendant Today! Join the AccorHotel team and contribute to creating unforgettable experiences for our guests. This Villa Attendant position offers an excellent opportunity to grow your career in the hospitality industry. Learn more about hospitality careers from The American Hotel & Lodging Association.
Guest Service Associate (Seasonal)
AccorHotel
Enhancing the Waterpark Customer Experience The ideal candidate will be responsible for assisting guests with entry, providing comprehensive park information, and resolving any concerns that may arise. You will be instrumental in delivering an excellent waterpark customer experience from the moment our guests arrive until their departure. Your friendly and professional attitude will set the tone for their entire visit. Key Responsibilities: Greet all guests with a friendly and professional attitude. Assist with ticketing, wristband distribution, and season pass processing. Provide information about attractions, park policies, events, and amenities. Handle guest inquiries, complaints, and feedback efficiently and professionally. Operate point-of-sale (POS) systems for ticket sales, cabanas, guest services, etc. Monitor entrance/exit areas to ensure safety and flow of guest traffic. Support other departments as needed. Maintain cleanliness and organization in guest service areas. Enforce park rules and safety procedures courteously. Assist in emergency procedures when necessary. Qualifications for Providing a Great Waterpark Customer Experience We are looking for individuals who are passionate about delivering exceptional waterpark customer experience. To excel in this role, you should possess: Previous customer service or hospitality experience preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced, outdoor environment. Willingness to work flexible hours, including weekends and holidays. Basic math and computer skills (for POS systems). Positive attitude, reliability, and teamwork mindset. Why Join AccorHotel and Contribute to the Waterpark Customer Experience? Joining AccorHotel means becoming part of a globally recognized brand committed to excellence. You will have the opportunity to contribute to a world-class waterpark customer experience at Rixos Premium Qetaifan Island North. This is more than just a job; it's a chance to grow your skills and be part of an exciting team.
Doorman
AccorHotel
Job Overview: We are seeking a friendly and professional Doorman to join our team at Fairmont The Palm, a luxury resort in Dubai. As a Doorman, you will be the first point of contact for our guests, providing a warm welcome and exceptional service. Responsibilities: Welcome guests and assist in/out of vehicles with courtesy. Assist children, elderly, and disabled guests. Inform guests of parking procedures. Attend daily event reviews with the Bell Captain. Be knowledgeable about hotel facilities and local happenings. Assist Valet Parkers with ticket issuance. Direct traffic and ensure safety at driveways. Handle guest luggage safely and professionally. Assist Bellmen with retrieving/loading luggage. Ensure accurate luggage handling and confirmation with guests. Respond to guest queries positively. Follow department policies and safety standards. Report “Lost & Found” items. Perform other duties as assigned. Qualifications: Passion for Guest Service. Highly organized and results-oriented. Strong interpersonal and problem-solving abilities. Excellent presentation and communication skills. Highly responsible & reliable. Ability to work cohesively in a team. Ability to focus on guest needs, remaining calm and courteous. Join our team and become a valued Doorman at Fairmont The Palm!
Front Desk Agent
AccorHotel
Job Overview Execute the daily functions of arrival and departure for guests in a manner keeping with the Fairmont Service Promise and the guests. Adheres to and executes all job task checklist points. Responsibilities Perform registration process by obtaining data from guest and by observing the established guidelines. Review all Group Resumes, VIP reports, daily business reports. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag while working. Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations which include but are not limited to Front Office policies and Accounting policies. Cash handling and credit processing as required, to include Gift Card redemption. To support the Concierge or Telephone Operator as required. Resolve guest complaints or otherwise follow up with manager. Review room queue and work with Housekeeping to expedite turnover. Reach out to guests to communicate room is ready and coordinate luggage delivery with Guest Services if luggage has been stored. Handle Due-Out and Discrepancy updating in communication with the Housekeeping Department. Post applicable charges for late check-outs requests. Perform daily “bucket check report” against guest folio ensuring that charges are accurately posted and support receipts are properly filed/attached. Ensure that one’s cash report is balanced and closed at the end of the shift with remittance envelop dropped in the cash vault. Ensure the strict control of room keys. Enforce the key handling procedures ensuring maximum security. Ensure proper handling and documentation of guest’s valuables being secured in hotel safe deposit box. Drive and champion ALL loyalty program. Drive FO Up selling program. Be familiar with hotel services and promotions and promote them. Use Royal Service Manager as the main method of communication throughout the department as required for communication. Take and deliver accurate and timely guest messages. Respond to queries positively. Follow department policies, procedures and service standards, including all safety policies. Other tasks as assigned...
Guest Relations Hostess
AccorHotel
Job Summary Provide exceptional guest service. Ensure guest satisfaction. Responsibilities Greeting guests Answering inquiries Resolving complaints Providing information
Chef de Partie - Pastry
AccorHotel
Job Overview Chef de Partie - Pastry AccorHotel Remote Position Responsibilities Prepare and present high-quality pastry dishes Maintain a clean and organized work station Assist with menu development Ensure food safety standards are met Work effectively as part of a team Skills Pastry Baking Culinary Arts Teamwork Communication Dessert Preparation Food Safety
Revenue Analyst
AccorHotel
Job Summary We are seeking a Revenue Analyst to join our team. The ideal candidate will have a strong analytical background and experience in revenue management. Responsibilities include analyzing revenue data, identifying trends, and developing strategies to maximize revenue. The role is remote, and we welcome applicants from across the US, Canada, and Europe. Responsibilities Analyze revenue data to identify trends and opportunities. Develop and implement strategies to maximize revenue. Prepare reports and presentations on revenue performance. Conduct forecasting and financial modeling. Collaborate with other departments to optimize revenue management. Qualifications Bachelor's degree in Finance, Economics, or related field. 2+ years of experience in revenue analysis or related analytical role. Strong analytical and problem-solving skills. Excellent communication and presentation skills.
Cluster Director Of Spa & Wellness
AccorHotel
Job Summary Lead and direct the spa and wellness operations for a cluster of hotels. Develop and implement innovative wellness programs. Manage and mentor spa and wellness staff. Ensure exceptional customer service and satisfaction. Oversee financial performance and budgeting.
Director of People & Culture (Saudi National as per government regulations)
AccorHotel
Job Summary We are seeking a highly experienced and dedicated Director of People & Culture to lead our Human Resources function. This role is specifically designated for Saudi nationals and requires in-depth knowledge of local labor laws and cultural practices. Responsibilities Develop and implement HR strategies aligned with business objectives. Oversee recruitment, onboarding, and employee relations. Ensure compliance with Saudi labor laws and regulations. Manage performance management and compensation programs. Drive employee engagement and development initiatives.
Waiter/Waitress
AccorHotel
Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment. Job Description Waiter/Waitress You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued. What you will be doing: Assist guests regarding menu items in an informative and helpful way Have full knowledge of beverage lists and promotions, menu items and preparation methods Follow all safety and sanitation policies when handling food and beverage Qualifications Your experience and skills include: Ability to focus attention on guest needs, remaining calm and courteous at all times Should have min. 1 year experience as a Waiter for a reputed Hotel/Restaurant Should have a strong F&B Product Knowledge Strong interpersonal and problem solving abilities Ability to work well under pressure in a fast paced environment Ability to work cohesively and collaboratively as part of a team Additional Information What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21...
Head Waiter / Waitress
AccorHotel
Company Description SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella. Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region. A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. Job Description Ensure the day to day operation is smooth in the restaurant Assist the leadership team of the restaurant in achieving high guest satisfaction Guide and lead the server in the restaurant Perform the duties of supervisor on regular basis Maximize sales potential and encourage up selling in order to maximize rates. Ensure cash floats are secured at all times. To work within budgeted costs To minimize abuse of operating equipment To ensure that requisitions for supplies are completed, delivered and accounted for. To minimize the use of overtime To ensure that there is enough operating equipment at all times. To record all voids, and report any payment discrepancies to Restaurant Manager. To follow Company procedures when handling cash, credit cards and cheques. To see guests concerning all complaints and report all complaints to Manager. To liaise with colleagues over guests requirements and needs. To ensure handover at shift end and beginning. To liaise with Head Chef on a regular basis. To liaise with Reception on a regulars basis. To gain customer feedback at all times. To complete a full report of the day’s events in the Management Report Book. Create and maintain a personal and respectful rapport with regular guests. Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through. Familiarize yourself with guests needs and requirements in order to ensure an efficient and friendly service Fanatical focus on quality and consistency in all areas, food and beverage quality, guest service, cleanliness, etc. Support all other revenue centers in the hotel such as Rooms and Events To be results driven and totally accountable. Attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/requested. Undertake regular inspections to ensure that the company’s assets are well maintained and protected. Ensure that the business is seen as a respected, important member of the community by local influencers. Carry out any other duties as are within the scope, spirit and purpose of the job as requested. Qualifications Minimum 2 (two) years’ management experience in Restaurants and Bars. One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel Enter and locate work related information using computers and/or point of sale systems Possess a gracious, friendly, and fun demeanor Ability to multitask, work in a fast paced environment and have a high level attention to detail Strong verbal and written communication skills in English Maintain positive and productive working relationships with other employees and departments Ability to work independently and to partner with others to promote an environment of teamwork...
Assistant Waiter/ Waitress
AccorHotel
Company Description SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. Job Description Provide friendly, courteous, and professional service at all timesEnsure good communication with ManagementMaintain complete knowledge of all menu itemsPrepare and check tables before serviceClear and reset tablesEnsure that all Company practices and procedures are met when delivering food from the kitchen to the GuestEnsure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all timesEnsure that all cleaning duties are completed in allocated times to the Company standardsComplete all opening and closing proceduresMust be proficient in effective and efficient table maintenanceBe assertive and attentive at ALL timesHave thorough knowledge of all product and service procedures Qualifications High School Diploma or equivalent requiredOne to two years in a public contact position, preferably in an upscale or lifestyle brand hotelPossess a gracious, friendly, and fun demeanorAbility to multitask, work in a fast paced environment and have a high level attention to detailStrong verbal and written communication skills in EnglishMaintain positive and productive working relationships with other employees and departmentsAbility to work independently and to partner with others to promote an environment of teamwork
Plumber
AccorHotel
Company Description From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region. Job Purpose Under the guidance of the Engineering Supervisor or designate, to maintain equipment and building in high standard and to ensure that the hotel gives the illusion to every arriving guest that they are the only person to have used the facility Duties & Functions To be responsible for plant , Water, Pumps, Boilers, Fire system, including testing and maintenanceTo be responsible for water hygiene and recording of resultsTo ensure that Health & Safety legislation records are logged and maintainedTo source and Contract suppliers as requiredTo organize schedules & method of works and risk assessments for plant related areasTo be on call for any plant emergencyTo carry out PPM checks To carry out all plumbing, piping, water system, pool equipment, fire pumps, boiler management and servicingTo carry out maintenance duties as required To attend to repair or replace of all bathroom/toilet fixture in guest rooms, back of the house and public areasTo participate in hotel energy conservation programTo attend all on job training in accordance with the departmental standard and proceduresTo supervise the issue of tools relating to the Engineering department and their safe returnTo be responsible for contractors working on site, their safety induction and maintenance of records of all jobs undertakenTo liaise with contractors and suppliers To raise, accept and monitor POsTo accept deliveries in an appropriate and timely mannerTo supervise the maintenance team any external contractors who may be employed by the hotel to carry out maintenance workTo ensure that all records in the areas of health and safety are kept up to dateTo form part of the fire team and assist in any emergencies which may ariseTo monitor the utility readings for the hotel to ensure good power managementTo be aware of changes in regulations, environmental issuesTo carry out other work which might reasonably be required and to be available for emergency calloutTo work closely with Assistant Director of Engineering to help re-organize the department to ensure an efficient process of workingTo plan small guest projects to ensure minimum impactTo oversee the team’s work and contractors’ work to ensure deadlines are met and work is completed to a set standard
Food and Beverage Server
AccorHotel
Job Summary We are looking for a Food and Beverage Server to join our team. As a Food and Beverage Server, you will be responsible for taking orders, serving food and beverages, and providing excellent customer service. Responsibilities Taking orders Serving food and beverages Providing excellent customer service Maintaining cleanliness Handling payments Requirements High School Diploma or equivalent 1 year experience in a similar role preferred Excellent customer service skills Ability to work in a team
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