Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
The Role of a Waiter Short-Term IRD
As a Waiter Short-Term IRD at Marriott, your primary role is to provide exceptional guest service by ensuring timely and accurate delivery of in-room dining (IRD) orders. This involves taking orders, preparing trays, delivering meals to guest rooms, and handling guest requests with professionalism and efficiency. The Waiter Short-Term IRD must maintain a high level of cleanliness and presentation, adhering to Marriott’s standards of excellence.
Responsibilities of a Waiter Short-Term IRD
- Taking in-room dining orders from guests with accuracy and attentiveness.
- Preparing and setting up trays with all necessary items, ensuring they meet presentation standards.
- Delivering meals to guest rooms promptly and courteously.
- Addressing guest inquiries and resolving any issues related to their orders.
- Ensuring cleanliness and proper sanitation in all work areas.
- Following all safety and hygiene protocols.
- Collaborating with kitchen and other service staff to ensure smooth operations.
Why Choose a Waiter Short-Term IRD Position at Marriott?
A Waiter Short-Term IRD position at Marriott offers a unique opportunity to gain experience in the luxury hospitality sector. You’ll be part of a world-renowned brand committed to excellence and guest satisfaction. This role provides valuable experience in customer service, teamwork, and attention to detail, making it an excellent stepping stone for a career in the hospitality industry. Additionally, Marriott offers potential opportunities for growth and advancement within the company.
To learn more about Marriott’s commitment to excellence, visit Marriott Official Website.
Read more about The Ritz-Carlton Gold Standards on The Ritz-Carlton Website.
Explore career opportunities in the hospitality sector on Hospitality Net.
Are you ready to begin your career as a Waiter Short-Term IRD? Apply now and elevate your hospitality skills!

