Marriott is seeking a detail-oriented and experienced Chief Steward to assist in managing our kitchen utility operations. This short-term role is an excellent opportunity to contribute to the smooth running of our culinary department and ensure exceptional guest satisfaction.

Chief Steward Role Overview

As Chief Steward, you will support the management of daily kitchen utility operations and staff. Your responsibilities will encompass dish room operations, night cleaning, back dock maintenance, banquet plating, and food running. You will be instrumental in maintaining our operating budget while continually improving guest and employee satisfaction.

Key Responsibilities for the Chief Steward

• Orders and manages necessary supplies, ensuring workers have the tools and equipment needed.
• Monitors the inflow of ordered materials and the maintenance of current materials.
• Conducts china, glass, and silver inventories.
• Inspects supplies, equipment, and work areas to verify efficient service and conformance to standards.
• Manages all equipment, china, glass, and silver, ensuring adequate clean supplies are available.
• Enforces proper cleaning routines for serviceware, equipment, and floors.
• Verifies compliance with all applicable laws, regulations, and food handling/sanitation standards.

Assisting in Leading the Kitchen Team as Chief Steward

In this role, you’ll also be involved in leading the kitchen team. Some key tasks include:

• Utilizing interpersonal and communication skills to lead, influence, and encourage others.
• Assisting with the management of employees and day-to-day operations.
• Maintaining productivity levels of employees and serving as a role model.
• Celebrating successes by publicly recognizing the contributions of team members.
• Establishing and maintaining open, collaborative relationships with employees.

Ensuring exceptional customer service is at the heart of this position. Attending meetings and communicating with executive peers and subordinates is crucial to improving the quality of service. You will also emphasize guest satisfaction during departmental meetings, focusing on continuous improvement. You can learn more about customer service at Zendesk.

The Chief Steward also assists in managing and conducting human resource activities. This includes providing guidance to subordinates, assisting with recruiting, training employees in safety procedures, and reviewing employee satisfaction results. Ensuring utility staff is properly trained regarding sanitation, equipment handling, and chemical usage is also vital. Marriott International values diversity; more information can be found at Marriott’s Diversity and Inclusion page.

This short-term Chief Steward position is an outstanding opportunity for someone looking to grow their career within a leading hospitality company. If you have a passion for kitchen utility management and ensuring top-notch service, we encourage you to apply. Learn more about the stewardship role here.