Compliance Monitoring Manager – Operations

Qatar Airways is seeking a highly motivated and experienced Compliance Monitoring Manager – Operations to join our dynamic team in Doha, Qatar. This is an exciting opportunity to play a crucial role in ensuring operational safety and compliance within our organization and with our external partners. As a Compliance Monitoring Manager – Operations, you will manage and conduct day-to-day activities within the compliance monitoring program, focusing on operational safety audits both internally and with subcontracted agencies.

Key Responsibilities of the Compliance Monitoring Manager

• Manage the auditing function for operational departments, including audit planning, execution, root cause analysis, corrective action evaluation, and report writing.
• Conduct opening and closing meetings with Qatar Airways personnel and senior management for internal and external audits.
• Clearly communicate audit results to senior management, both internally and externally, and provide guidance on root cause development and corrective/preventive action implementation.
• Collate compliance monitoring statistics and provide monthly/quarterly audit summaries, including overdue non-conformities.
• Coordinate external findings issued by regulatory authorities (e.g., EASA, QCAA) and liaise with departmental managers to ensure root causes are identified and corrective actions are implemented.

Essential Skills for Effective Compliance Monitoring

The ideal candidate for Compliance Monitoring Manager – Operations will possess:

• Minimum of 7 years of operational airline experience in a relevant discipline (e.g., Cabin Crew, Ground Operations, Flight Operations, Engineering, Flight Dispatch, Flight Safety, Quality Assurance).
• Strong writing skills, including audit reports and standard business communication.
• In-depth knowledge of airline operations and operational manuals/documentation.
• Familiarity with civil aviation regulations and the IATA Operational Safety Audit (IOSA). Learn more about IATA here.
• Working understanding of quality assurance principles.
• Ability to work effectively in a team environment.
• Experience as an IOSA, ISAGO, or DAQCP Auditor within the air transport industry.
• Experience as an airline lead quality auditor carrying out independent audits.
• Experience in preparing for IOSA / internal audits.

Why Join Qatar Airways as Compliance Monitoring Manager?

At Qatar Airways, you’ll be part of an extraordinary story. Your skills, imagination, and ambition will have no boundaries. You’ll find infinite opportunities to grow and work on rewarding challenges. You’ll be part of our future and build the life you want within an international community. Join us as we dare to achieve what’s never been done before. We encourage continuous improvement and support training initiatives. Explore the value of training programs here.

The role of Compliance Monitoring Manager – Operations offers a chance to contribute significantly to our operational excellence. Learn more about our internal initiatives.

Together, everything is possible.

Ready to be part of an extraordinary team? Apply now to become our next Compliance Monitoring Manager – Operations!