Job Overview:
We are seeking a friendly and professional Doorman to join our team at Fairmont The Palm, a luxury resort in Dubai. As a Doorman, you will be the first point of contact for our guests, providing a warm welcome and exceptional service.
Responsibilities:
- Welcome guests and assist in/out of vehicles with courtesy.
- Assist children, elderly, and disabled guests.
- Inform guests of parking procedures.
- Attend daily event reviews with the Bell Captain.
- Be knowledgeable about hotel facilities and local happenings.
- Assist Valet Parkers with ticket issuance.
- Direct traffic and ensure safety at driveways.
- Handle guest luggage safely and professionally.
- Assist Bellmen with retrieving/loading luggage.
- Ensure accurate luggage handling and confirmation with guests.
- Respond to guest queries positively.
- Follow department policies and safety standards.
- Report “Lost & Found” items.
- Perform other duties as assigned.
Qualifications:
- Passion for Guest Service.
- Highly organized and results-oriented.
- Strong interpersonal and problem-solving abilities.
- Excellent presentation and communication skills.
- Highly responsible & reliable.
- Ability to work cohesively in a team.
- Ability to focus on guest needs, remaining calm and courteous.
Join our team and become a valued Doorman at Fairmont The Palm!