Food and Beverage Supervisor

Job Responsibilities:

• Oversee the hands-on operational control of the Restaurant, Lounges, and assigned F&B locations.
• Ensure smooth operations at all times to achieve Guest satisfaction and maintain a good reputation in the local market.
• Control payroll costs, plan staffing requirements, and allocate staff effectively.
• Conduct staff training and briefings to ensure conformity with health and safety requirements.
• Take corrective actions as necessary to manage staff efficiently.
• Greet and welcome guests, offer menu cards, assist in taking orders, and promote suggestive selling to increase average sales revenue.
• Responsible for menu planning and implementation.
• Control food costs and maintain high standards of operational performance within budgeted cost factors.
• Maintain high standards of personal and staff grooming and hygiene.
• Ensure tidiness and cleanliness in the dining and service areas.
• Oversee stores operation, check daily material receipts, and prevent spoilage, pilferage, and damages.
• Responsible for monthly inventories and stock control.
• Prepare weekly progress reports and submit periodic reports to management.
• Coordinate with HR to ensure all restaurant staff meet local municipality health regulations.
• Ensure compliance with company policies and standard operating procedures.
• Implement requirements related to Food Safety (ISO 22000:2005) and HSE (ISO 14001:2004 & OHSAS 18001:2007).
• Maintain open and positive communication with Chefs, Cooks, and junior staff.
• Handle all internal and external written communications with staff, operations, and guests.
• Create good teamwork and motivate staff through various welfare programs and activities.
• Ensure all documents and records related to Food Safety and HSE are up to date.

Qualifications, Experience, and Skills Required:

• Degree in Hospitality Management or a related field.
• Minimum of 5 years of experience in a supervisory role in Food & Beverage Service.
• Strong understanding of Food & Beverage Service operations, including revenue management and guest service standards.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with guests and colleagues.
• Team player
• Analytical thinker
• Confident personality to deal with third parties such as Members, Guests, and Prospective Clients
• Self-corresponding
• Customer service orientation
• Excellent written and oral communication skills in English and Arabic
• Ability to gather data and prepare reports
• High level of initiative
• Flexibility to work irregular hours, including evenings, weekends, and holidays, as needed to accommodate operational requirements

Note: you will be required to attach the following: