Specialist Vendor Performance

● Identify and solve local and darkstores vendor performance-related problems by analyzing and deriving insights from large, complex sets of data.
● Work alongside the commercial and logistics teams to reduce fail rate, vendor delay, and preparation/picking times.
● Have a deep understanding of non-food vendors’ operations and the ability to solve challenges by working with the non-food operations team.
● Work closely with country operations, commercial, and product teams to optimize customers’ ordering experience
● Provide input to the vendor operations strategy and support its implementation in the country along the regional guidelines
● Connect with vendor performance responsible (account managers) in the country and build an end-to-end process for process implementation & review
● Connect with vendors who are displaying poor operational performance or are worst offenders to help improve their performance by sharing best practices and industry insights.
● Create and roll out projects focusing on performance excellence.
● Provide weekly updates to country management on projects & performance progress.

What did we order?

● Bachelor’s Degree
● 2-3 years of experience in the food/grocery tech industry is highly preferred
● Strong Arabic and English communication skills, both written and verbal. Urdu is a plus.
● Excellent stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams
● Experience in SQL, Data Analytics tools like tableau, looker etc
● Ability to analyze data and derive insights from comprehensive data reports
● Ability to deal with ambiguity, work under pressure, handle stress,
● An individual contributor who can work in a fast-paced environment with a make-it-happen attitude

What you need to be successful

● Bachelor’s Degree
● 2-3 years of experience in the food/grocery tech industry is highly preferred
● Strong Arabic and English communication skills, both written and verbal. Urdu is a plus.
● Excellent stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams
● Experience in SQL, Data Analytics tools like tableau, looker etc
● Ability to analyze data and derive insights from comprehensive data reports
● Ability to deal with ambiguity, work under pressure, handle stress,
● An individual contributor who can work in a fast-paced environment with a make-it-happen attitude