Assistant Housekeeping Manager

• Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments
• Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness
• Advises manager or desk clerk of rooms ready for occupancy
• Inventories stock to ensure adequate supplies
• Investigates complaints regarding housekeeping service and equipment, and assists manager with corrective action.
• Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management
• Conducts orientation training of new employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment
• Records data concerning work assignments, Grand Performer actions, and time records, and prepares periodic reports
• Attends periodic staff meetings with other department heads to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation
• Assists manager in preparing reports concerning room occupancy, payroll expenses, and department expenses
• Plans work schedules to ensure adequate service.
• Supports and supervisors and effective inspection program for all guestrooms and public space.
• Have a thorough knowledge of product, including room types, amenities, services and brand standards
• All other duties as assigned, planned or un-planned

Minimum Qualifications
 

• High school diploma or General Education Degree – required
• 2+ years of relevant work experience in similar scope and title – required
• Experience within luxury brand/markets – required