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People & Culture Manager
AccorHotel
Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS Job Description The People & Culture Manager will play a key leadership role in driving compliant, ethical, and people-centric HR practices in alignment with Qatar labour legislation and Accor policies. The position serves as a trusted advisor to leadership on employee relations and people governance, contributing to a fair, consistent, and inclusive workplace. With a strong focus on culture, compliance, and operational excellence, the role supports a high-engagement environment aligned with Accor’s Heartist® values, while upholding the highest standards of confidentiality, wellbeing, and health and safety. Qualifications Bachelor’s degree in Human Resources, Business Administration or Business ManagementRelevant professional Human Resources certification, such as CIPD, SHRM, or other internationally recognised HR credentials will be an advantageMinimum of 5-7 years of progressive human resources experience with at least 1-2 years in HR leadership experience within luxury hospitality environmentAt least 2 years of hands-on working knowledge of Qatar Labour Law, local employment practices, and governmental proceduresDemonstrated hands-on experience managing employee relations, disciplinary actions, grievances, investigations, and HR compliance mattersDemonstrated hands-on experience managing in compensation and benefits administration, payroll, leave management, and end-of-service benefit calculationsProven experience in HR reporting, including the preparation, analysis, and presentation of workforce data and key people metricsHands-on experience in HR budgeting, forecasting, and accruals, ensuring accurate financial planning and reportingHands-on experience overseeing employee housing operations, standards, compliance, and colleague welfare within staff accommodation in alignment with local regulations, practices, and proceduresDemonstrated experience in designing, implementing, and driving employee engagement and employee welfare initiatives to enhance workplace culture and wellbeingProven ability to manage and influence internal and external stakeholders across all levelsProficiency in HR systems and relevant platforms, including but not limited to OasysProven ability in meeting facilitation and management skills, with the ability to lead discussions, align stakeholders, and drive actionable outcomesStrong proficiency in Microsoft Office applicationsPrior experience working in the GCC is preferredFluency in English is required; Due to the nature of the role and the current team dynamics, Arabic-speaking candidates will be given priority
Professional Services Consultant - Qatar
Fortinet
About the Role The Professional Services Consultant works on Customer site, with the aim of providing timely, quality and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services. Professional Services within Fortinet is an integral part of the support and services organization, as a result the Engineer will collaborate with their assigned Customer and effectively with peers to drive customer satisfaction. This role is for an on-site engagement. The Dedicated Professional Services Engineer works on Customer site, with the aim of providing timely, quality and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services. The Engineer instills confidence through their technical ability, focused communication skills and structured approach. This role requires a constant focus on improving technical skills through training or on-job learning opportunities. The Engineer needs to be collaborative and build effective working relationships within the Customer and Fortinet to drive success. Responsibilities Assists the Customer during the Think and Build phases of a project. Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts. Provisions, customizes and verifies Fortinet configurations based on recommended and approved design. Tests Fortinet solutions and verifies system behavior. Participates to interoperability/integration testing of devices that interact with Fortinet products. Recommends and Implements Fortinet best practices. Resolves and/or escalates technical issues in a timely fashion. Delivers general knowledge transfer to client staff. Develops and maintains core competency on Fortinet’s product line and technologies. Job Requirements 7 years of experience in LAN/WAN/Network Security Products. Experience with designing and implementing SD-WAN solutions and FortiGate, FortiManager, FortiAnalyzer product families. Experience in complex routing and WAN environments where BGP, OSFP is a requirement. Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN. Experience in implementing cybersecurity solutions in OT (Operational Technology) environments such as industrial equipments, SCADA systems, HVAC systems, Programmable Logic Controllers (PLCs) or Distributed Control Systems (DCS). Excellent communication and technical documentation skills. Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments. Positive customer service attitude with excellent soft skills. Education Master's Degree in technical or management discipline and/or equivalent extensive workrelated experience.
Sales Development Representative - Doha, Qatar
Pipeline Gurus
Position Overview Pipeline Gurus is on the lookout for a dynamic and self-motivated Sales Development Representative (SDR) to join our expanding team in Doha, Qatar.The SDR will play a crucial role in driving sales growth by generating and qualifying leads, connecting with potential clients in the tech industry, and setting up appointments for our sales team.This role offers an exciting opportunity for individuals looking to begin or advance their career in sales. Key Responsibilities Lead Generation: Proactively reach out to potential clients through various channels, including cold calling, email outreach, and social media, to generate new business opportunities.Qualification: Assess the needs and readiness of prospects to determine alignment with our products and solutions.Relationship Building: Build strong relationships with prospects, understand their challenges and needs, and effectively communicate how our solutions can address them.Collaboration: Work closely with the marketing and sales teams to strategize outreach efforts and optimize lead generation processes.CRM Management: Maintain accurate records of all interactions, activities, and updates in our CRM system.Performance Metrics: Meet or exceed monthly KPIs for lead generation, qualified opportunities, and appointments set. Experience 1-3 years of experience in sales development, lead generation, or business development, preferably in the tech or SaaS industry.Fluent in English; Arabic language skills are a plus.Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and persuasively.Proficient with CRM tools (e.g., HubSpot, Salesforce) and comfortable using various software and technology.Highly motivated, goal-oriented, and able to work independently as well as collaboratively within a team. Education Bachelor’s degree in Business, Marketing, or a related field is preferred.Ability to thrive in a fast-paced environment and adjust strategies based on market feedback. What We Offer Competitive base salary in USD + CommissionsFlexibility: Remote work culture with hybrid options in key citiesCareer growth in a fast-scaling SaaS companyAccess to top-tier tools, mentorship, and continuous learningExposure to high-growth clients in the GCC and MENA tech sceneTeam retreats, off-sites, and a fun, high-performance culture
Compliance Monitoring Specialist
Qatar Airways
About the role: Ensure Aerodrome Standards are applied by MATAR and other stakeholders. Update and constantly review department’s operational programs relating to Compliance Monitoring. Establish, conduct and lead MATAR Compliance Audits and inspection to ensure safe operations. Coordinate and communicate with stakeholders for MATAR compliance audits. Implement Aerodrome Compliance Monitoring System by applying specified procedures. About you: Must have Bachelor’s Degree or Equivalent. Minimum 4 years of experience with Civil Aviation Regulator / Airside Operations / Facilities Management in International Airports. ICAO Annex 14 training by accredited training provider. Safety Management System Training by accredited training provider.
IT PMO - Banking
VAM Systems
Job Description We are currently looking for IT PMO - Banking for Qatar. Domain: Banking
Customer Service Representative
Element Materials Technology
Customer Service Representative Opportunity at Element Materials Technology Element Materials Technology is seeking a motivated Customer Service Representative (CSR) to join our team in Doha, Qatar. As a Customer Service Representative, you will be primarily responsible for handling straightforward price and requests for quotes (RFQs) from our customers via email or over the phone and following up on pending or issued quotations. The ideal candidate will be customer-focused, action-oriented, approachable, and patient. This Customer Service Representative role also involves identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business. Responsibilities of the Customer Service Representative Primarily involved in the access and persuasion steps of the sales process; including qualifying, relationship building, needs evaluation, solution development / presentation and closing. Proactively engage with customers using phone, email, web conferencing. Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element Material Technology. Manage relationships with customers. Focus on straightforward quotation enquiries for standard products & services. Gain pricing and lead time from standard price lists. Work with departments to resolve complaints. Process sales invoices, quoting and provide status report to clients. When applicable handle requests for information (e.g. shipping / delivery dates). Actively utilise Customer Relationship Management (CRM) tool to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered. Achieve sales goals by converting and penetrating accounts. Build and maintain a working knowledge of Element Material Technology service offerings; participate in training / coaching opportunities. Ensure compliance with all Element Materials Technology policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook. Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance. Qualifications for the Customer Service Representative 3 years of customer service experience with quoting experience strongly preferred. Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry. Ability to solve practical customer problems. Ability to interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form. A valid driver’s license, with an acceptable driving record under Element’s policy. Experience in interpreting testing procedures and requirements desired. Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel). Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities. Well-developed oral and written communication skills to meet a variety of communication needs with st...
Customer Service Representative
Element Materials Technology
The Role of a Customer Service Representative As a Customer Service Representative, you will be involved in the sales process, including qualifying leads, building relationships, evaluating customer needs, and developing solutions. You will proactively engage with customers using phone, email, and web conferencing to ensure their needs are met. Managing customer relationships and working with various departments to resolve complaints will also be crucial aspects of this role. More information about customer service can be found here. Responsibilities of the Customer Service Representative Qualify leads and build strong customer relationships. Identify current and future customer service requirements. Manage customer relationships and resolve complaints. Process sales invoices and provide status reports to clients. Actively use CRM tools to record activities and maintain accurate contact details. Achieve sales goals by converting and penetrating accounts. Maintain a working knowledge of Element Material Technology service offerings. Ensure compliance with all Element Materials Technology policies. Skills and Qualifications for a Customer Service Representative To excel as a Customer Service Representative, you should have at least 3 years of customer service experience, preferably with quoting experience. Strong analytical skills, proficiency in Microsoft Applications, and excellent communication skills are essential. The ability to remain calm under pressure and interface with clients effectively are also highly valued. Learn more about Element Material Technology's testing services here. 3 years of customer service experience with quoting experience. Ability to read and interpret documents. Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel). Well-developed oral and written communication skills. Ability to interface with clients and determine their requirements. Why Choose Element Materials Technology? At Element Materials Technology, we prioritize our people and foster a diverse and inclusive work environment. We are committed to equal opportunities and provide comprehensive training and coaching. As a Customer Service Representative, you will play a vital role in our mission to become the world’s most trusted testing partner.
Customer Service Representative
Element Materials Technology
Customer Service Representative Opportunity at Element Materials Technology Element Materials Technology is seeking a dedicated Customer Service Representative to join our team in Doha, Qatar. As a Customer Service Representative, you will be the primary point of contact for our customers, handling inquiries and requests with professionalism and efficiency. This role is crucial in maintaining strong customer relationships and driving sales growth through excellent customer service. The Customer Service Representative will manage straightforward price and requests for quotes (RFQ's) from our customers via email or over the phone and following up on pending or issued quotations. You will also be involved in identifying new sales opportunities, ensuring maximum share of customers' testing business. The ideal candidate will be customer-focused, action-oriented, approachable, and patient. Key Responsibilities of a Customer Service Representative Qualifying leads, building relationships, and evaluating customer needs. Proactively engaging with customers using phone, email, and web conferencing. Identifying current and future customer service requirements by establishing rapport with customers. Managing relationships with customers and acting as a liaison between customers and Element Material Technology. Focusing on straightforward quotation enquiries for standard products & services. Gaining pricing and lead time from standard price lists. Working with departments to resolve complaints. Processing sales invoices, quoting, and providing status reports to clients. Handling requests for information (e.g., shipping / delivery dates). Actively utilizing Customer Relationship Management (CRM) tool to record activities and ensure data accuracy. Achieving sales goals by converting and penetrating accounts. Building and maintaining a working knowledge of Element Material Technology service offerings. Ensuring compliance with all Element Materials Technology policies. Ensuring adherence to all applicable laws pertaining to safety, environment, and corporate governance. Skills and Qualifications for Customer Service Representative 3 years of customer service experience with quoting experience strongly preferred. Ability to read and interpret documents such as customer quotes / contracts. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees. Ability to calculate figures and amounts such as discounts and proportions. Ability to solve practical customer problems. Ability to interpret a variety of instructions, data, and details. A valid driver’s license, with an acceptable driving record. Experience in interpreting testing procedures and requirements desired. Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel). Ability to remain calm under pressure and manage multiple priorities. Well-developed oral and written communication skills with strong interpersonal skills. Ability to interface with clients, win new work, and develop proposals including cost estimates. At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.
Business Development/Partnerships Associate
Burjline Builders
Expanding Partnerships with a Business Development Associate As a Business Development Associate, you will play a pivotal role in expanding our partnerships across Qatar and the MENA region. You'll be responsible for building and managing a pipeline of partners, including banks, airlines, travel platforms, enterprises, and events. You will contribute to business development in Qatar and to partnerships expansion across MENA. Key Responsibilities of the Business Development Associate Contribute to business development in Qatar and to partnerships expansion across MENA Build and manage a live pipeline of partners (banks, airlines, travel platforms, enterprises, events) Lead outbound efforts: research, outreach, discovery calls, and follow-ups Qualify opportunities and structure partnership models (affiliate, reseller, co-branded, employee offers, pilots) Coordinate pilots and launches with internal teams (product, growth, ops) Maintain partner relationships post-signing to ensure momentum and growth Feed market insights back into product and growth teams Help shape a repeatable BD playbook for the region What We're Looking for in a Business Development Associate Strong communication and relationship-building skills Commercial instinct and curiosity about how businesses make money Structured thinking and follow-through Comfort engaging with senior stakeholders Grit, ownership, and resilience in ambiguous environments Fluency in English; Arabic is a strong plus Command of CRM software
Flutter Developer
VAM Systems
Required Skills and Qualifications Minimum 5 years of experience in Flutter...
Junior Service Technician
Carrier
Your Role as a Junior Service Technician As a Junior Service Technician specializing in VRF Systems, you will play a crucial role in maintaining and repairing HVAC systems. Your primary responsibilities will include: Receiving daily job schedules from the Service Supervisor and executing tasks promptly. Independently executing assigned jobs, mainly related to VRF systems, DX, and package units. Reporting escalated site safety issues, system problems, and spare parts requirements to the Supervisor. Attending EH&S trainings and following guidelines, using the right tools and PPEs. Maintaining site housekeeping post-work completion. Responsibilities of a Junior VRF Systems Technician Carry out startup, inspection, and repair of DX, VRF & Package units Understanding the system setup and coordination with the senior tech & site team Follow all the daily activities according to the Carrier Way Skills and Qualifications for a Junior Service Technician To succeed in this role as a Junior Service Technician, you should possess the following qualifications: Technical Diploma or equivalent in HVAC. Minimum 2-5 years of relevant experience preferred in VRF systems. Proficiency (Speak, Read & Write) in English. Strong communication skills (Understanding questions and responding correctly).
Manager Compliance Monitoring - Operations
Qatar Airways
Compliance Monitoring Manager - Operations Qatar Airways is seeking a highly motivated and experienced Compliance Monitoring Manager - Operations to join our dynamic team in Doha, Qatar. This is an exciting opportunity to play a crucial role in ensuring operational safety and compliance within our organization and with our external partners. As a Compliance Monitoring Manager - Operations, you will manage and conduct day-to-day activities within the compliance monitoring program, focusing on operational safety audits both internally and with subcontracted agencies. Key Responsibilities of the Compliance Monitoring Manager Manage the auditing function for operational departments, including audit planning, execution, root cause analysis, corrective action evaluation, and report writing. Conduct opening and closing meetings with Qatar Airways personnel and senior management for internal and external audits. Clearly communicate audit results to senior management, both internally and externally, and provide guidance on root cause development and corrective/preventive action implementation. Collate compliance monitoring statistics and provide monthly/quarterly audit summaries, including overdue non-conformities. Coordinate external findings issued by regulatory authorities (e.g., EASA, QCAA) and liaise with departmental managers to ensure root causes are identified and corrective actions are implemented. Essential Skills for Effective Compliance Monitoring The ideal candidate for Compliance Monitoring Manager - Operations will possess: Minimum of 7 years of operational airline experience in a relevant discipline (e.g., Cabin Crew, Ground Operations, Flight Operations, Engineering, Flight Dispatch, Flight Safety, Quality Assurance). Strong writing skills, including audit reports and standard business communication. In-depth knowledge of airline operations and operational manuals/documentation. Familiarity with civil aviation regulations and the IATA Operational Safety Audit (IOSA). Learn more about IATA here. Working understanding of quality assurance principles. Ability to work effectively in a team environment. Experience as an IOSA, ISAGO, or DAQCP Auditor within the air transport industry. Experience as an airline lead quality auditor carrying out independent audits. Experience in preparing for IOSA / internal audits. Why Join Qatar Airways as Compliance Monitoring Manager? At Qatar Airways, you'll be part of an extraordinary story. Your skills, imagination, and ambition will have no boundaries. You'll find infinite opportunities to grow and work on rewarding challenges. You'll be part of our future and build the life you want within an international community. Join us as we dare to achieve what’s never been done before. We encourage continuous improvement and support training initiatives. Explore the value of training programs here. The role of Compliance Monitoring Manager - Operations offers a chance to contribute significantly to our operational excellence. Learn more about our internal initiatives. Together, everything is possible. Ready to be part of an extraordinary team? Apply now to become our next Compliance Monitoring Manager - Operations!
Lead Security Investigation Officer
Qatar Airways
Lead Security Investigation Officer Responsibilities Lead and conduct thorough investigations into security incidents, breaches, and violations within airport and airline operations. Gather, evaluate, and present evidence to lead or support internal investigations, including disciplinary hearings for criminal or policy breaches. Collect, analyze, and interpret large volumes of data and intelligence to ensure accuracy and actionable outcomes. Prepare detailed, clear, and accurate reports and presentations for senior management. Collaborate with internal departments and external agencies, including law enforcement, to coordinate responses and share intelligence. Develop and implement preventive measures based on investigation findings. Maintain up-to-date knowledge of aviation security regulations, best practices, and emerging threats. You can learn more about aviation security regulations on the TSA website. Provide expert guidance and support to security personnel. Participate in security audits and assessments as required. Ensuring Aviation Security Through Investigations As a Lead Security Investigation Officer, your role will be pivotal in maintaining the highest standards of aviation security. Your ability to thoroughly investigate incidents, analyze data, and collaborate with various stakeholders will directly impact the safety and security of our operations. By identifying vulnerabilities and implementing preventive measures, you will contribute to a secure environment for our passengers and employees. Qualifications for the Lead Security Investigation Officer Role Minimum of 5 years’ experience in airport or airline operations. Minimum of 5 years’ experience in law enforcement or as a corporate investigator working closely with law enforcement agencies. Strong analytical skills with the ability to decipher and interpret large quantities of data, ensuring results are accurate and reliable. Demonstrated ability to analyze intelligence, utilize open sources, and authenticate and verify information. Proven ability to gather, evaluate, and present evidence to lead or support internal investigations, including those leading to disciplinary hearings for criminal or policy breaches. Self-driven, with a proven track record of working independently and proactively. Strong and confident communicator, able to brief and engage with senior management effectively. Bachelor’s degree in Criminal Justice, Security Management, or a related field. Excellent written and verbal communication skills in English (Arabic is an advantage). High level of integrity, discretion, and ability to handle sensitive information confidentially. Advanced certifications in security investigations or aviation security. Experience in a multicultural, international environment. Proficiency in security investigation tools and software. Knowledge of international aviation security regulations and standards.
Guest Arrival Experience Delta City Center
Marriott
Enhancing Guest Arrival Experience at Delta City Center As a member of our team, you will be responsible for responding to guest requests, providing information about the property and surrounding area, and ensuring all guest needs are met promptly and efficiently. Your goal is to enhance the overall Guest Arrival Experience. Key Responsibilities: Respond to guest requests for special arrangements or services. Gather and provide information about the property and local amenities. Answer and process guest calls, messages, and requests. Contact appropriate departments to resolve guest issues. Monitor club lounge and ensure guest safety and service. Adhere to company policies and maintain a professional appearance. Providing Exceptional Guest Arrival Experience We are looking for someone with excellent communication skills and a passion for customer service. You should be able to handle multiple tasks simultaneously and remain calm under pressure. At Marriott, we strive to create an exceptional Guest Arrival Experience. You can learn more about Marriott's customer service standards at Marriott.com. Qualifications for Guest Arrival Experience Role High school diploma or equivalent required. No prior related work experience necessary. Excellent communication and interpersonal skills. Ability to work flexible hours, including weekends and holidays. Additional Responsibilities: Report accidents and unsafe work conditions. Welcome and acknowledge all guests with genuine appreciation. Develop and maintain positive working relationships with colleagues. Comply with quality assurance standards. We value diversity and inclusion at Marriott International. You can read about our diversity initiatives at Marriott Diversity & Inclusion. The role requires you to stand, sit, or walk for extended periods and lift objects up to 10 pounds. Join our team and contribute to creating a memorable Guest Arrival Experience for every guest at Delta City Center. Understand more about hospitality on The American Hotel & Lodging Association website.
Concierge Intern- Delta Hotels City Center Doha
Marriott
Build upon your classroom studies through our Hotel Internship Program opportunities at Delta Hotels City Center Doha. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you’ll be better prepared to pursue opportunities post graduation. Here’s to exploring, kickstarting your dream career, and joining us on your journey! To be considered for a Concierge Internship, you must be a current college or university student. Want to join us? Apply now! Elevate Your Career with a Concierge Internship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why Choose a Concierge Internship at Delta Hotels? Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Gain hands-on experience in a dynamic hospitality environment. Learn the intricacies of hotel operations from the ground up. Immerse yourself in Marriott's culture and business practices. Develop essential skills for a successful career in hotel management. Network with industry professionals and build valuable connections. The Benefits of a Concierge Internship in Doha A Concierge Internship in Doha offers a unique opportunity to experience the vibrant culture and thriving hospitality industry of Qatar. You will be working in a world-class hotel, gaining invaluable international experience that will set you apart in your future career endeavors. Consider exploring Qatar Tourism for more information about Doha and its attractions. Qatar Hotels Association is also a good resource to learn about the hospitality sector in Qatar. Learn more about hospitality careers on Hospitality Net.
Recreation Experience Expert - Lifeguard
Marriott
Elevating Guest Experience with Recreation Activities As a Recreation Experience Expert, you will provide information to guests about available recreation facilities, which may include pools, beaches, entertainment zones/game rooms, fitness centers, and child activities centers. You will encourage, recruit, register, and schedule guests to participate in various recreation activities. Your role is crucial in promoting a fun and relaxing atmosphere. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Ensuring Safety and Cleanliness in Recreation Areas Safety is paramount. You'll be aware of possible situations where guests are not able to safely participate in an activity and inform your supervisor/manager. You will provide assistance to injured guests until the arrival of emergency medical services. Additionally, you will clean and maintain recreational facilities, equipment, and supplies, ensuring a pristine environment for all our guests enjoying recreation activities. Report accidents, injuries, and unsafe work conditions to the manager. Complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional. Providing Exceptional Guest Service Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Excellent communication skills are crucial as you speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support the team to reach common goals. You contribute to the overall positive recreation activities. Required Skills and Abilities Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Physical Requirements The role requires physical stamina, including standing, sitting, or walking for extended periods. You should be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Fine motor skills and hand-eye coordination are essential.
Call Centre Executive
VAM Systems
Excelling as a Call Centre Executive Answering incoming calls and addressing customer inquiries promptly and professionally. Providing accurate information about our products and services. Resolving customer complaints and issues effectively. Documenting all customer interactions in our system. Maintaining a high level of customer satisfaction. Essential Skills for a Customer Support Role Excellent communication skills in both English and Arabic. A genuine passion for providing exceptional customer service. At least 1 year of experience in a similar customer service role. Proficiency in operating computers and possessing good typing skills. Ability to work effectively in a fast-paced environment. Benefits of Joining Our Customer Support Team Opportunity to work in a dynamic and supportive environment. Competitive salary and benefits package. Professional development opportunities to enhance your skills. Chance to make a real difference in the lives of our customers.
Housekeeping Executive
AccorHotel
Housekeeping Executive Opportunity at AccorHotel AccorHotel is seeking a dedicated and detail-oriented Housekeeping Executive to join our team at the Ibis and Adagio Doha. Placed in the heart of the metropolis, our multi-branded hotel complex offers 306 rooms and serviced apartments, providing an affordable yet stylish stay combined with a central location. As a Housekeeping Executive, you will play a crucial role in maintaining the highest standards of hotel cleanliness and ensuring guest satisfaction. The ideal candidate will have at least two years of experience in a similar capacity within the hotel industry, preferably in an upscale segment. Strong guest relations and problem-solving abilities are essential, along with the ability to thrive in a fast-paced environment. You will also need to demonstrate the capability to work cohesively as part of a team. Responsibilities of the Housekeeping Executive Supervise and coordinate daily activities of the housekeeping team, ensuring high standards of hotel cleanliness and service. Conduct regular inspections of guest rooms, corridors, and public areas, paying close attention to detail. Address guest inquiries and concerns promptly, ensuring their needs are met and exceeding their expectations regarding hotel cleanliness. Monitor and manage inventory of cleaning supplies and equipment, ensuring all necessary items are stocked and maintained. Collaborate with cross-functional departments, such as Front Office, Food and Beverage, Engineering, Security, and Finance. Ensuring Hotel Cleanliness and Operational Efficiency As the Housekeeping Executive, you will be responsible for ensuring that occupied rooms are serviced as per guest movement and operational requirements. Departure rooms must be cleaned and inspected based on the arrival time of the next guest. You will also ensure that maintenance checks and corrections are completed, and preventive maintenance is planned. Raising store requisitions to ensure the team has enough supplies to maintain the required standards of hotel cleanliness is also a key responsibility. OSHA provides resources and guidelines for maintaining workplace safety and health, which are essential in a housekeeping environment. Follow established procedures for lost and found articles and ensure adherence to environmental procedures. Conduct training as an ongoing process and maintain a record of all assets in the area of responsibility. Proper handover and communication between various shifts are crucial, as is ensuring that all guest complaints and requests are dealt with promptly and efficiently. Administration and Team Management Ensure that all Departmental Operations Manuals are prepared and updated annually. Analyze guest complaints and feedback, coordinating action plans with the Assistant Executive Housekeeper. Maintain staffing rosters, attendance records, and adjust schedules to meet occupancy demands. Supervise, train, coach, and mentor team members, fostering a positive and productive work environment. SHRM offers resources for effective team management and employee development. Be aware of daily arrivals, guest preferences, hotel targets, and housekeeping goals. Ensure maximum efficiency and productivity of the team. Coordinate the movements of contractors within the hotel as needed. Establish staffing requirements based on occupancy and highlight them to the manager in advance. Organize team motivational activities and meet with team members regularly for grooming standards ch...
Customer Care Assistant
Qatar Airways
As a Customer Care Assistant within Qatar Aircraft Catering Company, you will play a crucial role in ensuring customer satisfaction. This position involves providing general administrative support and handling customer complaints with the goal of achieving swift customer complaint resolution. Providing Excellent Customer Complaint Resolution In this role, you'll promote high standards of corporate values through various channels, including correspondence, telephone, and personal contact. You will manage confidential and sensitive issues, necessitating discretion and tact. Effective customer complaint resolution is a key performance indicator. Responsibilities include: Perform administrative and operational support to the department. Coordinate external visitor's unit visits and ensure customer requests are addressed appropriately. Provide timely and accurate responses to internal/external customer queries via phone, email, or in person. Respond to customer-related complaints and Voyage Reports (VR) promptly, assisting and explaining procedures and policies. Ensure all interactions are handled professionally and escalate complex or unresolved customer complaints to the appropriate department. Assist in preparing presentations and documentation for meetings, attending departmental meetings, taking detailed and accurate minutes, and distributing them promptly. Monitor office supplies and equipment, placing orders as necessary and ensuring adequate stock levels. Skills for Effective Customer Complaint Resolution To succeed in this role, you'll need a customer-focused attitude, keen attention to detail, and excellent interpersonal skills. Strong verbal and written communication skills are essential, as is proficiency in Microsoft Office. Your ability to manage administrative tasks, such as scheduling meetings and taking minutes, will also be vital. Effective customer complaint resolution requires a blend of these skills. Qualifications: High School Qualification / Bachelor’s Degree or Equivalent with minimum 1 year of relevant experience Customer focused attitude Keen attention to detail Effective interpersonal skills Excellent verbal and written communication skills Strong team focus and commitment attitude Proficiency in Microsoft Office (Word, Excel, Outlook and Power Point) Experience in handling administrative tasks (scheduling meetings, taking minutes and managing records) Join Qatar Airways for Superior Customer Complaint Resolution Join Qatar Airways and become part of an extraordinary story. Here, you'll find infinite opportunities to grow and work on rewarding challenges. Be a part of our future and contribute to our international community. If you are passionate about customer complaint resolution and have the required skills, we encourage you to apply. Learn more about customer service best practices and the importance of customer support to enhance your skills. Read more about Qatar Airways and its commitment to excellence.
Completions Field Service Supervisor
SLB
Job Description Ensure job deliverables are accurate and delivered on time. Participate in job risk analysis and continual improvement programs. Develop customer contacts to promote company products and services. Ensure company and regulatory standard compliance by implementing the CAT, self-assessments, and wellsite inspections. Participate in Service Quality Meetings with customers and improve performance using action plans. Participate in HSE and Quality initiatives. Wear PPE and observe HSE policies. Ensure job deliverables are accurate and delivered on time. Responsible for service delivery execution. Participate in job risk analysis and continual improvement programs. Develop customer contacts to promote company products and services. Ensure company and regulatory standard compliance by implementing the CAT, self-assessments, and wellsite inspections. Participate in Service Quality Meetings with customers and improve performance using action plans. Participate in HSE and Quality initiatives....
Housekeeping Attendant
AccorHotel
Company Description La Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers. Offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets. Features two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Conveniently located in central Doha, just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Career development opportunities with national and international promotion opportunities. Why work for Accor? We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life. Job Description What you will be doing: Be responsible for all cleaning of guest rooms. Ensure that to have enough quantity of guest amenities on your trolley. Ensure the work quality up to standard. Handle all service matters to guests. Strictly follow Lost and Found procedure. Be aware of the daily hotel activities and has product knowledge of all the hotel facilities. Proper grooming at all times. Proper stock of guest amenities, cleaning supplies, clean linen are arranged well on the trolley before starting the work. Check and make note of all the room with” Do Not Disturb” sign before the end of the shift. Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous. At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations. Qualifications Your experience and skills include: Previous experience in Hotel Housekeeping department desirable Previous experience in 5 star property desirable Must be proactive with a meticulous eye for detail Dynamic, energetic, creative and thrives under pressure Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.