Waiter
Radisson Hotel GroupJob Description
Radisson Hotel Group is seeking a dedicated and enthusiastic Waiter to join our Food & Beverage team. As a Waiter, you will play a crucial role in providing exceptional service to our guests, ensuring they have a memorable dining experience. We value individuals with a passion for hospitality and a commitment to delivering the highest standards of service.
Providing Excellent Service as a Waiter
In this role, you will execute all aspects of Food & Beverage Service in your assigned section, adhering to hotel policies and standards. Your primary responsibility is to create a positive and welcoming atmosphere for our guests, ensuring their needs are met promptly and efficiently. This includes taking orders, serving food and beverages, and addressing any inquiries or concerns in a professional and courteous manner.
- Meet and exceed customer and team member expectations by providing Yes I Can! Service & teamwork.
- Provide value-added service to customers by doing whatever is reasonable and possible to meet or exceed customer expectations.
- Communicate effectively with customers, co-workers, and supervisors.
- Demonstrate teamwork by co-operating and assisting co-workers as needed.
Key Responsibilities of a Waiter
As a Waiter, you will be responsible for setting up and maintaining tables, taking orders accurately, and serving food and beverages in a timely manner. You will also be expected to have a thorough knowledge of the menu and promotions, as well as the proper handling and maintenance of service equipment. Furthermore, you must adhere to all applicable laws, regulations, and policies, especially regarding food safety and sanitation.
- Set up chairs and tables in the restaurant before it opens for business.
- Wipe tables and chairs and polish china, glassware, and cutlery.
- Take drink orders from the guest and process these orders into the Micros system.
- Serve food & drinks to the guest, applying correct sequence of service and making sure the guest gets all necessary condiments and accompaniments.
- Clear tables of dirty and empty glasses (and dishes), replenish drinks, and change ashtrays.
Learn more about food safety here.
Maintaining a Safe and Hygienic Environment
Maintaining a clean and safe environment is paramount. As a Waiter, you will be expected to follow hotel standards regarding personal hygiene, minimize dangers by adhering to all safety rules and regulations, and report any potential hazards immediately. Additionally, you should be well-versed in hotel fire, emergency, and bomb procedures to ensure the safety and security of guests and employees.
Why Radisson Hotel Group is a Great Place to Work
Radisson Hotel Group offers numerous opportunities for growth and development. We invest in our employees and provide them with the tools and resources they need to succeed. By joining our team, you will have access to global benefits, inclusive employee resource groups, and a supportive work environment. We encourage our team members to bring their ambition and passion to work every day.
Become part of a team that values exceptional experiences and memorable moments. Embrace our "Yes I Can!" spirit and bring hospitality to life! Check our our other open positions here.
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