Volvo Truck and Bus Technician

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
As a technician, your primary responsibility is to ensure the technical integrity and functionality of Volvo Trucks and Buses by conducting mechanical and electrical repairs, troubleshooting, and diagnosing faults. Your goal is to address issues promptly and effectively.
 
What you will do:    
•    Conduct mechanical and electrical repairs, troubleshooting, and diagnosing on Volvo Truck and Buses Recommend effective solutions for identified faults, aiming to resolve issues correctly on the first attempt, whether in the workshop or at the field
•    Utilize tools and diagnostic software and adhere to best practices outlined in service manuals to enhance productivity and efficiency
•    Read, comprehend, and implement instructions from workshop manuals, schematic drawings, electrical circuits etc. utilizing service checklists where applicable and available and ability to conduct duties in a workshop environment or independently travel to worksites in various locations
•    Able to write Clear Field Service Reports after completion of each job and obtain customer approval
•    Responsible for the highest levels of work quality and customer satisfaction
•    Work closely with the Aftersales Supervisor/Team Leader to ensure that jobs are completed within stipulated manufacturers or local standard times
 
Required skills to be successful
•    Communication skills
•    Ability to work under pressure
•    Attention to detail
•    Problem solving
 
About the team:
In this role, you will be working in a fast paced and dynamic environment reporting directly to the Service Manager.
 
What equips you for the role:
•    2 to 3 years of experience in service and repair of Volvo Trucks and Buses
•    Diploma/ITI in Electrical or Mechanical Engineering
•    English communication skills (oral & written)
•    Strong electrical and mechanical troubleshooting abilities
•    Proficiency in utilizing Volvo Diagnostic Software, tools and following best practices outlined in service manuals
•    Possession of a Qatar driving license is of advantage

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.