Training Operations Coordinator

The primary purpose of the position is to manage back-office coordination for the Training Department, and maintain BSI managements systems standard of course delivery. The role has responsibility for the overall effectiveness of activities and for the ongoing implementation of best practices in the Region.

Location: Riyadh

Key Responsibilities & Activities:

Following the Training Operations Processes and procedures from a sales contract signed till the Training certificates are issued and released coordinating with both Sales and Accounts team

Make sure we achieve the Target Revenue and profit every month

Proper coordination with Trainers Hotels Travel Agencies and Courier Companies

Making sure the proper handling and delivery of Training materials to clients

Timely collection of Course returns from the Trainers after the course

Timely issuance of Training certificates

Making sure proper documentation of Training Records on Time and facing Audits

Handling Training Contracts in SAP for invoices and details of training operations in Salesforce.

Day-to-day support to Operations Team Leader , Sales Team, ( public and in house), and Accounts team

Produce and submit all weekly and monthly reports, expense sheets etc., within agreed timescales

To Be Successful In The Role, You Will

Be based in Riyadh

Be a fresh graduate with a Bachelor’s Degree in Business Administration

Have a good command of English and Arabic

Proficiency in MS Office

Knowledge of Salesforce will be considered an advantage