Timetabling Officer

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by “Bringing National Visions to Life”.

Your Opportunity

We are looking for a Timetabling Officer to maintain an effective timetabling platform accessible to all users and to liaise with the University in order to ensure provided time tabling data is accurately recorded and updated as required to meet the university approved changes.

The ideal candidate should have the ability to multi-task and manage various tasks, and good communication. Excellent organisation, time management and prioritizing skills.

This role is part of the Admin team and will be based in Paris Surbonne University (PSU) Abu Dhabi.

Key Accountabilities

• Liaise with University’s representative to receive timetabling data and to ensure such data is readily available to be entered into the timetable system
• Prepare and schedule semester wise conflict free timetables for the university
• Participate in all timetabling system training on the use of the software and future updates.
• Respond, in a timely manner, to approved timetabling enquires from University’s representative and student queries, in person, by telephone, by e-mail and in writing
• Provide and confirm ad-hoc room bookings
• Planning and assigning room bookings for final exam
• Support the Timetabling Supervisor to undertake an annual evaluation of operational and process management issues and with planning beyond the annual cycle
• Assist the Timetabling Supervisor to carry out regular and detail audits of teaching space.

Specific Requirements

• Good communication skills in English language (oral & written)
• Competent in the use of IT: MS office systems
• Customer and service focused
• Understanding of timetabling software systems.

What’s in it for you?

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:

• Competitive monthly pay and allowances that are commensurate with the role and industry standards

• Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
• We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
• We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
• We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
• We care deeply about our colleagues’ wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.

• As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.

Join Us

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

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