Job Description
About Malomatia
malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.
Our Mission
Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.
Our Vision
To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.
Driving change that makes a real impact
Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.
Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.
Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.
Join us in shaping the future of technology in Qatar...
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Catering Performance Specialist | Product Development & Design
Qatar Airways
About the Role As a Catering Performance Specialist, you will be responsible to manage the performance of a group of catering suppliers ensuring for consistent high-quality delivery in full compliance with QR standards, procedures and budgets. Represents caterer views within Catering Services and ensures clear communication of requirements and standards to supplier group. Key Responsibilities Acts as a Key Account Manager managing the supply of catering services from a group of stations in line with budgeted costs ensuring control of meal wastage and identification of savings opportunities. Ensures that all services provided are in line with Qatar Airways food safety, Halal and operational performance standards - developing and reporting / tracking performance standards and managing Corrective Action Plans as appropriate. Develop and maintain operational contingency plans with all stations to ensure operational performance maintained during times of disruption. Manages caterer performance using on-site audits, feedback from other departments and airport teams and guests. Ensure that all results are tracked and caterers are ranked in a performance awards scheme. Responsible for monitoring, tracking and closing all VRs for the assigned station group and for reporting performance regularly to management. Manages the development and application of Catering Services’ operational SOPs and SLAs with suppliers Ensures caterers, where appropriate, develop onboard menus, in line with Qatar Airways style and food philosophy in association with the F&B team. Responsible for ensuring suppliers have the necessary culinary information to be able to cater as per the menus onboard. Maintains the integrity of Qatar Airways systems using audits and delivery of training programs. Use feedback from other stakeholders to identify and resolve any issues Participates in all projects that have a direct impact on the operational or financial performance to ensure that they are deliverable; making recommendations that will support the desired outcome Perform other department duties related to this position as directed by the Head of the Department. About You Bachelor’s degree or Equivalent with minimum of 4+ years of job-related experience. Proven experience of catering supplier management and driving results through suppliers Experience of collaborating and working cross functionally Advanced level of communication skills in English Able to multitask and prioritize tasks during periods of high operational tempo. Proven ability to create and execute operational plans to prevent and minimize operational disruptions Able to travel for extended periods of time...