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EWRAAF

Provides assistance in the use of personal computer hardware, software, and specialised mainframe technology.
Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns
Assist with Manager and act as customer service in technology environment
Communicate with Clients to define and resolve their issues
Provide reports from daily raised problems
Coordinate the technical problems of e-top up service with telecom companies
Monitor the e-top up service and ensure from the smooth running of the service
Develop and customize the company website
Resolve and configure internet to office users

Fluent at English and local lingual
Well communication skill
Strong knowledge of MS Excel
Logical reasoning
Well issue solving skill.
Problem analyze skill.
A team player who demonstrates patience, flexibility and honesty.
Be willing and able to meet tight deadlines and work long hours when required.
A self-starter, who is able to plan and manage his own work, takes initiative and strives to meet deadlines.
Qualifications
Basic knowledge of Networking (MCSE, CCNA)
Programing (PHP, Laravel Framework and CSS)
Knowledge of telecommunication services (USSD, SMSC and Recharge)

Technical Officer