Service Administrator

We’re the global leader in providing energy solutions that help business grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities and towards sustainable future for the world.

 

We’re looking for a Service Administrator for Dammam, Saudi Arabia to support the service department with the administration of service-related procedures and monitor full compliance of service and repair schedules in line with Aggreko procedures ensuring high quality customer service.

Why Aggreko? Here are some of the perks and rewards.

• Industry-leading benefit plans including medical, dental, life, disability and more.
• Competitive compensation
• 25 Annual Leave days
• Continuous training and development with career growth opportunities
• Opportunities to travel internationally representing Service Operations

What you’ll do:

• Ensure the preparation of equipment hire in compliance with Aggreko procedures.
• Distribute the Service Engineers as per planned schedule for A and B Services, Yard Work in conjunction with Service Manager or Service Team leader.
• Ensure general ERP housekeeping via use of ABI & Power Pack reports.
• Maintain all records pertaining to breakdowns, equipment status, service hours.
• Maintain up to date Service records for all equipment in the depot.
• Compile site reports, shift reports, logs and associated documentation collected from the Service Engineers.
• Compile and collect monthly figures for the depot’s Service Department and forward to the SM.
• Records and action responses to service calls in the absence of Service Engineers.
• Ensure cable deliveries and returns are weighed, measure and check that they tally in contract/agreement files in co-ordination with HDC.
• Check all equipment and ancillaries returned against delivery amounts, in co-ordination with HDC.
• Ensure all info on hire suspensions and chargeable service calls is relayed to HDC.
• Commitment to and involvement in Aggreko orange Excellence.
• Actively committed and accountable for compliance to the Aggreko Health, Safety & Environment policies, operating procedures and compliance to local legislation including external and internal audits.
• Any other duties considered related essential duties for effective operations and service as requested.

 

You’ll have the following skills and experience:

•  College Degree in Admin or relevant qualifications
• Minimum 3 years of experience in related field
• Availability to travel as and when required.
• Depot based job requires occasional visits to the sites.
• has knowledge in mechanical or electrical field or both.
• Well-developed interpersonal and communication skills
• Fluent command of English language, spoken and written
• Experience in an ERP system is desired.
• Effective planning organizational and time management skills
• Excellent keyboard skills, computer literate and experienced in spreadsheet packages.
• High level of commitment and loyalty
• Quality oriented with attention to details and capable of working to deadlines.
• Capable of working on his/her own initiative.
• Able to work long hours in demanding conditions.

Tagged as: Oil & Gas