Senior Technical Support Engineer

Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets and supporting facilities. Our team arranging technical expertise to meet our client expectation. We provide customers with the peace of mind needed to improve their operations reliably and efficiently.

Partner with the best

As a Senior Technical Support Engineer. You will be responsible for ensuring Baker Hughes can deliver flawless execution through involvement in pre-planning, job execution, and post-job analysis.

As a Senior Technical Support Engineer, you will be responsible for:

• Ensuring compliance with Manage the Job Cycle (MtJC) process.
• Raising an alert across the Service Delivery organization whenever an unfamiliar technical issue arises on a job.
• Liaise with customer and propose technical solutions to their intervention and stimulation challenges.
• Write technical proposals for customers.
• Promote new technologies to customers and find up-selling opportunities.
• Follow up with client and operations for upcoming jobs.
• Supporting Critical Operations in the field when needed.
• Following up on field failures that requires Technology involvement and ensure that the learning is shared across the field.
• Communicating to Engineering and Technology organization on issues and lessons learned related to different technologies.
• Working on proposals for tenders and new opportunities

Fuel your passion!

To be successful in this role you will:

• Have a bachelor’s degree in science, Technology, Engineering or Mathematics.
• Have understanding of Pressure Pumping PL technology and Service Delivery requirements.
• Have 10 years of technical support experience in Coiled Tubing and Stimulation.
• Deep knowledge about CT simulation software is a must.
• Advanced knowledge about production enhancement is an added advantage.
• Have full knowledge of drilling and completion process is an advantage.
• Be able to demonstrate strong analytical and communication skills.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Able to work on Flexible working hours upon business needs.

Tagged as: Energy