Senior Database Administrator – EU EMEA ·

Job Summary

We’re looking for a stellar Senior Support Engineer to join our Support Services team in EMEA!

As a Senior Support Engineer you will be a part of our Support Services team that is 100% Remote working on a global team. You will be responsible for maintaining and managing Postgres databases, partnering closely with our clients by providing guidance, support and execution following best practices.

Candidates please note: We are looking for candidates in Spain or Italy. This role will be required to work a 4×10 shift schedule from Wednesday to Saturday or Sunday to Wednesday covering hours of 7:00 AM to 6:00 PM CEST and is 100% remote.

 

What your impact will be:

• Work with customers to provide in-depth technical troubleshooting and recommend appropriate workaround(s) and solutions for all EDB product lines and open-source PostgreSQL products.
• Collaborate with and mentor junior and mid-tier support engineers to triage issues.
• Create reproducible test cases, file development requests, and offer patches when possible.
• Collaborate with development resources, many of whom are core members and major contributors to the PostgreSQL community, to identify bugs and performance bottlenecks
• Serve as the primary point of contact to premium customers on priority engagements.
• Document solutions, procedures, and standards for customers as well as for internal use.

What you will bring:

• 5+ years of significant experience with PostgreSQL, as well as experience with Oracle, MySQL, MongoDB, or equivalent knowledge
• Bachelor’s degree in Computer Science or equivalent knowledge
• Working knowledge of PostgreSQL third-party tools (i.e., pgpool, patroni, pgbouncer, etc.)

Tagged as: IT & Telecommunication