Job Description
Maximizing Sales Revenue: The Key to Success as a Sales Coordinator
Marriott is seeking a dedicated and enthusiastic Sales Coordinator to join our dynamic Sales & Marketing team. As a Sales Coordinator, you will play a vital role in supporting sales activities, ensuring smooth operations, and enhancing guest satisfaction. This role requires a proactive individual with excellent communication and organizational skills, capable of contributing to our goal of maximizing sales revenue.
The primary objective of the Sales Coordinator is to perform general office duties that support the Sales & Marketing department. This includes filing, sending emails, typing, faxing, and copying. You will also be responsible for preparing sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders. Promoting awareness of the brand image both internally and externally is also a key aspect of this role. This also entails utilizing the correct brand voice.
- Gathering materials and assembling information packages (e.g., brochures, promotional materials).
- Entering, retrieving, reconciling, and verifying information (e.g., commissions, leads, third parties) in software involved in the sales process.
- Answering guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
- Serving as the point of contact for clients and communicating with them by phone and email to respond to questions and requests.
Essential Responsibilities for Maximizing Sales Revenue
As a Sales Coordinator, you will:
- Prepare Sales Documents: Create proposals, contracts, and banquet event orders.
- Provide Information: Answer guest inquiries about property facilities and services.
- Client Communication: Serve as the main point of contact for clients, addressing their questions and requests via phone and email.
- Data Management: Enter, retrieve, reconcile, and verify sales-related data in relevant software.
- Promote Brand Awareness: Support internal and external brand image initiatives.
How the Sales Coordinator Role Supports Maximizing Sales Revenue
This Sales Coordinator position also involves ensuring compliance with company policies and procedures, maintaining a professional appearance, and protecting company assets. Welcoming and acknowledging all guests, anticipating their needs, and expressing genuine appreciation are crucial for maintaining guest loyalty. Effective communication, both written and verbal, is essential for developing positive working relationships and supporting team goals. You must also possess vital organizational skills to succeed in this role.
Key Skills for Maximizing Sales Revenue
To excel in this role, you should possess:
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Proficiency in sales-related software and Microsoft Office Suite.
- Exceptional customer service skills.
- Ability to work effectively in a team environment.
At Marriott International, we are committed to creating an inclusive and diverse workplace. We encourage all qualified ...
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