Sales Associate
Apparel GroupJob Description
Position Objective
- Represent the brand by maximizing sales through exceptional customer service.
- Perform operational duties such as store maintenance and visual presentation.
Key Responsibilities
Customer Service
- Greet customers and assist them in selecting products.
- Convert window shoppers to buyers.
- Promote the Club Apparel Loyalty Program.
- Serve customers with the highest standards.
- Maintain up-to-date product knowledge.
Grooming / Attitude / Knowledge
- Maintain a presentable appearance.
- Be flexible to work extended hours.
- Ensure minimal stock loss.
Merchandise
- Ensure stock is displayed attractively.
- Follow VM guidelines.
- Maintain stock norms.
- Record inventory inward/outward.
Process
- Handle the POS / Billing Counter efficiently.
- Tally money in the cash till.
- Issue receipts / refunds / change correctly.
- Process payments by cash / credit cards / vouchers.
- Ensure awareness of security.
- Adhere to SOP & Loss Prevention Policies.
- Maintain confidentiality of sales figures.
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