Sales Assistant

Responsibilities : 

including but not limited to:

– Budget monitoring support (SFDC )

– Team communication and support (mainly between Internal – External Sales – Logistics – Controlling)

– Activity monitoring and follow-up (E+H Online Shop: Requesting special Sales Factors – Monitoring margins, risk management, entering orders, , SFDC…, calling customers for visits  and quote follow up

– Process improvement.

– Complaint management through SFDC.

– Participating in preparation of documentation SOP’s/Work Instructions, etc…

– Provide feedback to Sales team to report potential opportunities to sell E+H products/solution

– Continuously develop and feed customer database in SFDC to reach high level quality of data.

-Coordination for marketing activities while having support from M team.

– Preparation of single quotation with instructions of Internal Sales (if needed)

-Managing portals of customers and respond timely to raised queries.

-Completing registration process of new customers.

-Managing info. Email and respond to customers in timely manner.

– Acting according to our vision and mission. Follows our Code of Conduct.

– Adherence and respect of customer, local, E+H laws, regulations and procedures related to Health, Safety & Environment.

 

Education & Experience Required: 

– Bachelor of administration – commercial or equivalent

– 1 to 3-year experience in sales administration

– knowledge of industrial business environment

– Experience with MS Word, MS Excel and computing tools

Advantageous:

– Knowledge in support and sales services

– Experience with Outlook and Microsoft Office Environment, SFDC and SAP is a plus

– Fluent in English & Arabic knowledge is an advantage

Tagged as: Automotive