Sales Account Manager – Navis

Sales Account Manager – Navis

Kaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges tied to yard management, shipment visibility, and asset management, across rail, truck, and multi-mode transportation. 

About the Role

Kaleris is seeking a Sales and Account Manager to develop and manage relationships with significant accounts in the EMEA region. The Sales and Account Manager should have a proven track record quickly earning the trust of customers and key stakeholders, mobilizing and motivate teams, setting direction and approach, resolving conflict, delivering tough messages with grace, executing with limited information and ambiguity, and influencing all parties to achieve desired response. The onboarding period for this position may include market analysis, supporting other Sales resources, and assisting with marketing campaigns focused on lead development as a means to learning the business and the sales approach. A full complement of tools and world-class resources are available within EMEA to support these activities. 

Responsibilities: 

Identify, qualify, secure, and cultivate new customer accounts and business opportunities for containerized operations 

Maintain and enhance existing customer relationships 

Engage colleagues and partners on complex solutions to ensure the appropriate solution for the customers and catering to their needs 

Manage customer lifecycle satisfaction in both the pre and post sales environment 

Organize and develop sales activities reports, metrics, and presentations 

Make suggestions regarding customer accounts using data and reports to substantiate these recommendations 

Have had experience and are comfortable with a sales model that focuses on ARR, subscription, managed services, cloud and tier-1 applications that run some of the world’s most important mission-critical functional that keep the world’s supply chain running smoothly. 

Requirements:

5-7+ years of sales and/or account management in the maritime industry, container terminal supply chain, marine terminals, industrial transportation industries, or other commercial experience with mission-critical enterprise software solutions within the supply chain. 

Terminal Operating System (TOS) solution selling experience highly preferred Demonstrated experience navigating and launching large, complex projects and sales cycles 

Experienced in Salesforce.com or other sales/customer management solutions 

Excellent customer success, organization, and communication skills required 

Ability to establish and maintain excellent customer relationships 

Create, analyze, and present customer account and usage reports within a contemporary set of tools that present the message with clarity, appropriate graphics and content Capable of managing, multi-tasking, and responding to customer inquiries Driven puzzle solver, 

identifying and resolving issues and escalations by providing alternative solutions 

Willing to travel 60% plus 

Core Sales Skills Include: 

Forecasting accuracy, Lead generation, Customer qualification, Understanding of customer requirements and product fit, Liaison with Professional Services, Product Management, and Legal departments 

Core Required Skills Include: 

Strong commercial acumen and understanding of enterprise software sales and contracts 

Excellent negotiation, communication, clarity in communication, report creation, and presentation skills 

Technology aids such as: Microsoft, Salesforce 

Benefits & Compensation

France  

The following is a summary of the benefits currently offered by Kaleris to its local employees in France.  These benefits are periodically reviewed and are subject to change at any time by the company on its sole discretion. 

• Vacation Leave – 25 days (June – May)
• Personal/Caregiver’s Leave – children sick leave : 4 days per year in total (for one child or more)
• Marriage Leave – children sick leave : 4 days per year in total (for one child or more)
• Meal Allowance – (5.52 euro employer, 3.68 employee) per day x number of working days
• Volunteering Time Off – Volunteering Time Off is one paid day off for employees to contribute their time to recognized charitable institutions, causes, or non-profit organizations. Any unused VTO will not be carried forward or paid out.
• Paid Parental Leave – Eligible employees can avail paid time off for birth, care, and bonding time with their newborn or adopted child. The primary care giver can avail 12 weeks of paid parental leave while the secondary care giver can avail 2 weeks of paid leaves. In countries where the current Parental leave benefits are better compared to the Paid Parental leaves, the local policy will take precedence.
• Flexible Work Policy – The company offers a hybrid working structure and flexible working hours to all employees.
• Business Travel Insurance – When traveling 100 miles (161 kilometers) or more on company business, employees are provided 24 hour worldwide all-risk accident protection at no cost to the employee.
• Employee Assistance Program – The company offers customized program offering professional counselling and consultation for our employees and families, that helps employees overcome various life challenges by providing access to trained, knowledgeable resources.
• Tuition Reimbursement – The company encourages learning and fully reimburses the cost of pre-approved, highly job-specific courses taken and passed in a confirmed employee’s spare time up to an annual limit of $1,500 USD.

Germany 

The following is a summary of the benefits currently offered by Kaleris to its local employees in Germany.  These benefits are periodically reviewed and are subject to change at any time by the company on its sole discretion. 

• Vacation Leave – 30 days (June – May)
• Volunteering Time Off – Volunteering Time Off is one paid day off for employees to contribute their time to recognized charitable institutions, causes, or non-profit organizations. Any unused VTO will not be carried forward or paid out.
• Paid Parental Leave – Eligible employees can avail paid time off for birth, care, and bonding time with their newborn or adopted child. The primary care giver can avail 12 weeks of paid parental leave while the secondary care giver can avail 2 weeks of paid leaves. In countries where the current Parental leave benefits are better compared to the Paid Parental leaves, the local policy will take precedence.
• Flexible Work Policy – The company offers a hybrid working structure and flexible working hours to all employees.
• Business Travel Insurance – When traveling 100 miles (161 kilometers) or more on company business, employees are provided 24 hour worldwide all-risk accident protection at no cost to the employee.
• Employee Assistance Program – The company offers customized program offering professional counselling and consultation for our employees and families, that helps employees overcome various life challenges by providing access to trained, knowledgeable resources.
• Tuition Reimbursement – The company encourages learning and fully reimburses the cost of pre-approved, highly job-specific courses taken and passed in a confirmed employee’s spare time up to an annual limit of $1,500 USD.

Netherlands 

The following is a summary of the benefits currently offered by <LE> to its local employees in Netherlands.  These benefits are periodically reviewed and are subject to change at any time by the company on its sole discretion.   

• Health Insurance – Employees are offered collective insurance, Zilveren Kruis Achmea; there is a premium holdback on salary. Participation is voluntary.
• Illness and Occupational Disability – If you are unable to perform the agreed upon work due to illness or injury you will be entitled to 52 weeks of 100% statutory wages and then 80% of statutory wages for the next 52 weeks. Employee can choose to participate in WGA-hiaatverzekering and WIA-bodem verzekering. Premiums are paid for according to Collective Labor Agreement
• Vacation/Annual Leave – 20+7 Paid vacation/annual leave days (Stat + Legal) may be taken at your discretion with prior approval from your manager and in compliance with the Netherlands’ legislation.
• Commuter benefits – A commuter allowance will be paid on a monthly basis, based on the number of days worked in the office, in line with the company policy
• Short Term leave – You will be provided a leave of between 1 – 4 days depending on the reason
• Holiday Pay – You are entitled to holiday pay of 8% of monthly pay for every month of employment during said period of your gross annual salary, payable in the month of May, during the relevant year. The allowance will be pro-rated proportionately depending on the portion of the year employed.
• Public Holidays – Paid holidays consistent with the national holidays generally observed in the Netherlands.
• Life and AD&D – Kaleris has collective insurance in case of accidents . Benefit 3x
• Business Travel Accident – When traveling 100 miles (161 kilometers) or more on company business you are provided 24 hour worldwide all-risk accident protection at no cost to you.
• Pension Plan – Employees are required to participate in the PME pension plan. Employees will contribute 11.5% of their pensionable base. Contributions are made monthly. Employer contributed 6%; Employees minimum as per age and can voluntarily increase
• Food + Healthy Eats Subscription –
  • Bicycle
  • Healthy food
  • Gadgets
  • You will be eligible for a free food + health eats subscription
• Volunteering Time Off – Volunteering Time Off is one paid day off for employees to contribute their time to recognized charitable institutions, causes, or non-profit organizations. Any unused VTO will not be carried forward or paid out.
• Paid Parental Leave – Eligible employees can avail paid time off for birth, care, and bonding time with their newborn or adopted child. The primary care giver can avail 12 weeks of paid parental leave while the secondary care giver can avail 2 weeks of paid leaves. In countries where the current Parental leave benefits are better compared to the Paid Parental leaves, the local policy will take precedence.
• Flexible Work Policy – The company offers a hybrid working structure and flexible working hours to all employees.
• Business Travel Insurance – When traveling 100 miles (161 kilometers) or more on company business, employees are provided 24 hour worldwide all-risk accident protection at no cost to the employee.
• Employee Assistance Program – The company offers customized program offering professional counselling and consultation for our employees and families, that helps employees overcome various life challenges by providing access to trained, knowledgeable resources.
• Tuition Reimbursement – The company encourages learning and fully reimburses the cost of pre-approved, highly job-specific courses taken and passed in a confirmed employee’s spare time up to an annual limit of $1,500 USD.

Spain 

The following is a summary of the benefits currently offered by Kaleris to its local employees in Spain.  These benefits are periodically reviewed and are subject to change at any time by the company on its sole discretion. 

• Competitive compensation package
• Paid leave (vacation/annual, parental, volunteering time off)
• Health insurance
• Life & Accident
• Social Security & Mandatory Insurance
• Employee Assistance Program
• Remote Work Allowance
• Sodexo Flexible Allowance Salary Sacrifice
• Tuition reimbursement
• Career growth and mentorship

United Kingdom 

The following is a summary of the benefits currently offered by Kaleris to its local employees in UK.  These benefits are periodically reviewed and are subject to change at any time by the company on its sole discretion. 

• Public Holidays – 8 paid public holidays per year plus 2 employee-elected (or floating) holidays taken at employee’s discretion with prior approval
• Vacation/Annual Leave – 24 paid vacation days per year, represented in business days. This benefit starts accruing immediately and may be taken at the employee’s discretion with the manager’s approval. Unutilized Vacation leaves can be carried forward to next year up to a maximum of 4 days.
• Sick Leave –
  • During the first year of employment a maximum of 5 days.
  • During the second year of employment a maximum of 10 days.
  • Thereafter a maximum of 15 days per year.
  • Note: Accrued sick leave is NOT payable on separation
• Parental Leave (As defined by UK Government )
  • Maternity Leave
  • Paternity Leave
  • Child Adoption Leave
  • Shared Parental Leave
  • Unpaid Parental Leave
• Paid Parental Leave – Eligible employees can avail paid time off for birth, care, and bonding time with their newborn or adopted child. The primary care giver can avail 12 weeks of paid parental leave while the secondary care giver can avail 2 weeks of paid leaves. In countries where the current Parental leave benefits are better compared to the Paid Parental leaves, the local policy will take precedence.
• Volunteering Time Off – Volunteering Time Off is one paid day off for employees to contribute their time to recognized charitable institutions, causes, or non-profit organizations. Any unused VTO will not be carried forward or paid out.
• Flexible Work Policy – The company offers a hybrid working structure and flexible working hours to all employees.
• Health Insurance – In addition to the UK National Insurance plan, employees are covered under  private catastrophic health coverage, 100% paid by the company. Employees may elect to cover eligible family members by paying the monthly premiums through payroll deductions.
• Life and AD&D – The company provides all eligible employees with 4 times of annual salary in basic life and accidental death and dismemberment (AD&D) insurance, to a maximum benefit of £800,000, upto 75 years of age. During temporary absence due to illness or injury, the coverage continues for 3 years or until the cease age. This also includes additional wellbeing services such as Physiotherapy, Cancer Helpline.
• Business Travel Insurance – When traveling 100 miles (161 kilometers) or more on company business, employees are provided 24 hour worldwide all-risk accident protection at no cost to the employee.
• Employee Assistance Program – The company offers customized program offering professional counselling and consultation for our employees and families, that helps employees overcome various life challenges by providing access to trained, knowledgeable resources.
• Pension Scheme – Employees are eligible to participate in the authorized pension scheme on the 1st of the month following the start date. Key element of this plan includes: Employer Match: In order for an employee to receive employer match contributions, an employee needs to contribute a minimum of 3% of their salary up to a maximum of 5%. The match is based on basic salary only and excludes all other taxable and non taxable benefits or bonuses that the employee may be entitled to receive.
• Tuition Reimbursement – The company encourages learning and fully reimburses the cost of pre-approved, highly job-specific courses taken and passed in a confirmed employee’s spare time up to an annual limit of $1,500 USD.