RWJD- Front Desk Night Supervisor

• Ensures highest possible guest satisfaction.

• Suggests, develops, and implements realistic action plans aiming at introducing and/or improving services. Ensures proper functioning of the Front Office section.

• Ensures that all his staff follows the personal hygiene, freshness, well-groomed and always maintain cleanliness specially using deodorant and mouthwash at the beginning and during the duty.

• Acts promptly and professionally on guest needs.

• Ensures the privacy of our guests.

• Maintains an excellent reputation in the eyes of the guests and the staff.

• Maintains the maximum Operating Standards and the Rosewood Standards.