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•You’ll make sure our rooms are always at their best – we have standards – but it’s down to you to make that room special and memorable for guests 

•Help guests – you’ll be happy to help if someone needs a toothbrush or directions for example 

•Keep your supervisor updated on room service progress and alert them to any repairs needed 

•Safety aware – follow our established safety procedures at all times – and wear protective equipment when needed  

•Be organised – keep on top of supplies and amenities and always try to minimise waste  

•Reunite items with owners – and log any lost and found property

•Look smart – wear your uniform with pride   

•Other ad-hoc duties – unexpected moments when we have to pull together to get a task done 

•Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping 

•Report, turn in, and/or log all lost and found items according to established procedures 

•Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service 

•May regularly assist with deep cleaning projects 

•May have turndown duties 

•May assist with other duties as assigned 

 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

 

We all know there’s no place like home. But why should that stop us from creating elevated suites and community for both short and extended stay guests? At Staybridge Suites®, guests can enjoy a free, hot breakfast; complimentary evening social hour with appetizers three nights a week; and a friendly chat with new friends around the outdoor firepit. In over 300+ hotels globally, our inviting spaces offer a greater sense of community and thoughtful service that give guests the freedom to relax, work, and play. Just like our colleagues. 

We’ll help you create the warmest welcome. Whether you’re preparing a suite exactly as your guest wants it, hosting The Social, or just knowing guests by their name, rather than their room number. Your big-hearted personality will help guests feel free to be themselves.

 

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

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