Restaurant Waitress – Harry’s Dolce Vita
Full Time
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The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.
Key Responsibilities
- Accurately records, pre-checks and picks-up all food and beverage orders.
- Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.
- Sets tables as per Outlet standard prior to guests’ arrival.
- Up-sells or promotes all specials advertised in the outlet as well promoting slow moving items.
- Has an understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
- Knowledgeable of all ingredients and prices of the food and beverage listed on the menu.
- Acquires a working knowledge of hotel, in-house facilities and local information to respond to guest questions in these areas as required.
- Ability to rotate throughout each of the food & beverage outlets.
Job Requirements
Minimum of 2 years experience as a Junior Waiter/Waitress or 1 year experience as a Waiter/Waitress in a similar environment.
Good knowledge of wine, beverage, cocktail is an advantage
Strong communication skills, enthusiastic and flexible
Flexibility to work longer hours as per business demand
Knowledge of cashier operations (MICROS)
Knowledge of hotel business operations
Good knowledge of wine, beverage, cocktail is an advantage
Strong communication skills, enthusiastic and flexible
Flexibility to work longer hours as per business demand
Knowledge of cashier operations (MICROS)
Knowledge of hotel business operations
About Kempinski
Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.
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