Restaurant Supervisor – InterContinental Bahrain

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Ensure that every guest is satisfied and that the quality of the guest experience is high.
• In the absence of a manager, conducts shift briefings to ensure hotel activities and operational requirements are known
• Endeavour to resolve all complaints during shift and logs all complaints in logbook for further follow up
• Supervise cash handling and banking procedures
• Prepare daily banking and cash flow reports
• Establish and instruct colleagues in cash security procedures
• Deal with irregular payments
• Supervise the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures
• Supervise functions
• Supervise outlet service
• Make sure all team members are trained and follow our standards and SOPs.
• Upsell whenever possible when taking the order.

What we need from you

• One year in a Food and Beverage Supervisory position ideally in a 5 star hotel
• Diploma in Hospitality Management
• Great communication skills
• Highly organized and autonomous, you are acknowledged for your guest service orientation, your reactivity and your capacity to anticipate guests’ needs.
• Ability to work in a team and in different functions
• Warm and inviting personality
• Ability to think calmly under pressure
• Knowledge of Micros and good computer skills are a plus.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.