Recapture Sales Specialist

What you will be doing

• Actively carryout visit customer’s premises and Create recovery leads.
• Focus and follow-up to convert the lead to order with high level of coordination within the team.
• Collaborating with service operation and technical team in ensuring safety, quality and compliance with statutory requirements.
• Accountable for recapture / recovery target all time.
• Managing prospects by proposing services and negotiating service maintenance contract.
• Actively promoting Company products and selling service upgrades.
• Maintaining customer relations in line with Company KPI and exceeding customer satisfaction.
• To perform any other responsibilities as required and in alignment with the service sales manager.
• Managing and providing estimates to customer of all regular contracts and repair contracts.

What you will need to be successful

• Degree/Diploma in any engineering discipline or with relevant working experience.
• Knowledge and experience in the elevators or construction is an added advantage.
• High level of self-discipline.
• Goal driven and able to deliver high level of work commitment.
• Self-starter character, able to work independently with minimal supervision.
• Confident and possess excellent negotiation and communication skills.
• Enjoys face-to-face interaction and possess a team player mindset.
• Desire and willingness to learn new things.
• Fresh graduates/those without working experiences are encouraged to apply.
• Possess a valid driving license.
• Arabic Speaker Preferred.

What’s In it For Me

• Opportunity to work with the world market leader in a crisis-proof industry.
• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry’s largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.