Quality Compliance Specialist – Saudi National

The ideal candidate should have:

Good time management and organisational skills.

Ability to handle confidential information appropriately.

Ability to develop self and contribute to the development of others across the Team.

Excellent communication skills, both written and verbal.

The ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.

Strong analytical and strategical skills.

 

The hiring for this position is subject to contract award.

 

Key Accountabilities

Support the development and implementation of quality management systems (QMS) and compliance programs to ensure adherence to regulatory requirements, industry standards, and organizational policies.

Support in audits and assessments of quality systems, processes, and documentation to verify compliance with applicable local regulations and identify areas for improvement.

Provide support to cross-functional teams on quality and compliance matters, including interpretation of regulations, standards, and guidelines.

Support in the development of quality assurance procedures, work instructions, and documentation templates to standardize processes and ensure consistency in quality practices.

Support in quality assessments and mitigation activities to identify and address potential quality and compliance risks within the organization’s operations.

Support and track in corrective and preventive actions (CAPAs) resulting from audits, inspections, or non-conformance events, ensuring timely resolution and effectiveness verification.

Collaborate with relevant internal stakeholders to drive improvement initiatives and enhance quality performance.

Support external audits and inspections by regulatory agencies, notified bodies, and customers, facilitating audit readiness activities.

Support in the monitoring of changes in regulatory requirements, industry standards, and best practices, assessing their impact on the organization’s quality systems and recommending necessary updates and modifications.

Prepare and present reports, metrics, and findings related to quality and compliance performance to senior management, regulatory authorities, and other stakeholders as needed.

Support in the development, implementation, and maintenance of a quality management system in accordance with ISO 9001 standards.

Conduct quality audits, identify areas for improvement, and ensure the implementation of corrective actions.

Support in overseeing the quality assurance of outsourcing consultants and operation and maintenance contractors to ensure compliance with contractual and project requirements.

Perform any other tasks as required by the Senior Quality Compliance Specialist.

 

Specific Requirements

Bachelor’s Degree in relevant field

Minimum 7 years’ Experience

Practical experience in the Kingdom of Saudi Arabia.

Experience in quality services and studies.

Experience in compliance, quality compliance policy and follow-up and readjustment.

Strong analytical and problem-solving skills.

Excellent communication and teamwork abilities.

Familiarity with facilities operation consultancy is a plus.

Ability to work effectively in a collaborative and fast-paced environment.

 

What’s in it for you? 

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: 

• Competitive monthly pay and allowances that are commensurate with the role and industry standards
• Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
• We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
• We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
• We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
• We care deeply about our colleagues’ wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
• As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.