QAT – Social Media and Communications Senior Officer (EO)

The British Embassy in Doha is part of a worldwide network that represents political, economic, security and consular interests overseas. We are looking for a Social Media and Communications Senior Officer, job grade Executive Officer (EO).

This is a fantastic opportunity to work at the heart of the British Embassy Doha. The Communications Manager plays a critical role in the functioning of the Embassy, managing our external communications via press, TV, radio and online channels, working closely with all Embassy teams and His Majesty’s Ambassador (HMA).

It is a demanding role that requires significant media experience, technical skills, and the ability to develop a wide network of Ministry and journalist contacts. Strong skills in social media and proficiency in English and Arabic are essential, as well as a developed understanding of how strategic communications can help deliver the Embassy’s objectives.

This role will suit an individual who is a self-starter, team player and is adaptable to changing requirements. The media landscape is constantly evolving, so the successful candidate will be expected to adapt and flex to changing priorities during their time with the Embassy.

We are looking for a dynamic individual who pays attention to detail, performs well under pressure and brings an existing network.

Duties and responsibilities:

Manage External relationships with Qatar’s vibrant media network

• Main point of contact for the Embassy with Qatari Ministry communication teams, local and local media

Responsible for Embassy’s digital diplomacy and social media channels

• Develop and deliver a follower growth and audience strategy and implementation plan.
• Collaborate closely with Embassy colleagues to publish timely and innovative content, in support of the wider communications strategy.
• Maintain and update information on Embassy website/ social media platforms.

Produce media reports and monitor the media

• Produce daily press analysis and report regularly on local and regional events and developments in the media landscape in Qatar.
• Ensure the Embassy’s communications strategy reflects the local media environment.

Design and develop products

• Design and develop communications products, including newsletters, bulletins, videos, brochures, infographics etc.

Strategic Communications Planning

• Support the delivery of impactful public diplomacy campaigns to achieve UK Government objectives in Qatar.
• Advise on priority campaigns to ensure the Embassy is using its public platform as efficiently as possible.

Visits

• Lead on developing and implementing communications plans for inward and outward visits and major events.

The above list is not exhaustive, and the jobholder will be required to be flexible and take on other ad hoc tasks as required, including participating in the Embassy’s emergency planning and any other response to a crisis. The job description may be reviewed to meet changes in business needs.

Candidates will need to demonstrate the following Key Behaviours and Diversity & Inclusion during the interview:

Key Behaviours

• Communicating and Influencing – Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others.
• Seeing the Big Picture – Understand how your role fits with and supports organisational objectives. Recognise the wider Civil Service priorities and ensure work is in the national interest.
• Delivering at Pace – Take responsibility for delivering timely and quality results with focus and drive.
• Working Together – Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources, and support.

Diversity and Inclusion:

The British Embassy Doha has a zero-tolerance approach to any form of bullying, harassment or discrimination and is fully committed to ensuring a safe and inclusive work environment for all.

We are committed to valuing diversity and to equality of opportunity. Our aim is to create and promote an environment in which all staff are treated fairly and with respect and feel able to contribute to the best of their abilities.

Essential qualifications, skills and experience  

• Relevant experience in communications for a local or international organisation.
• Full proficiency in English and Arabic. Able to express ideas and messages clearly and concisely, both verbally and in written communication.
• A confident and clear communicator with excellent communication skills.
• Proficiency in a range of social media channels.
• Ability to film and edit videos for social media use and video editing software experience.
• Proven record of organisational skills, including the ability to create engaging content, to prioritise tasks and to work to deadlines.
• Ability to work independently, to prioritise and organise own workload and meet deadlines, while maintaining attention to detail and without compromising the quality of work, and to take the initiative as well as being able to work well with others.
• Excellent ability to work well under pressure in a fast-paced environment, including prioritising effectively to juggle competing demands.
• Working knowledge of Microsoft Office applications (Teams, Word, Excel, PowerPoint, and Outlook)

In addition, we are looking for someone who can demonstrate:

• Integrity
• Honesty
• Objectivity
• Impartiality

Desirable qualifications, skills and experience  

• Graphic design experience.
• Translation experience.
• Previous experience in creating visual content: photography, posters, banners and other visual designs.
• Awareness of managing online reputation and audience analysis.

Required behaviours  

Communicating and Influencing, Delivering at Pace, Seeing the Big Picture, Working Together