Program Coordinator

The Northwestern University in Qatar Program Coordinator manages student employment and financial aid programs, recommends goals, assesses feasibility and ongoing performance, and provides day-to-day oversight of administrative and operational functions. The role includes responsibility for administration, budget and financial management, communications, evaluation, outreach, program development, regulatory compliance, and student support. This position reports to the Assistant Director of Student and Financial Services.

Administration

• Manages day-to-day operations.
• Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained. 
• Manages design and development of program databases; compiles & analyzes data; prepares reports. 
• Identifies service improvement opportunities that will better enable the program/project to achieve its goals and objectives. 
• Acts as liaison to IT to ensure technology systems are properly installed & maintained. 

 Budgets & Financial

• Participates in budget preparation 
• Maintains budget & associated analysis & reports. 

Communication, Outreach & Recruitment

• Develops coordinated, consistent marketing and brand messages.
• Creates state-of-the-art website.
• Strengthen partnerships with external resources by defining, promoting, and marketing the benefits of participation and involvement in the organization. 
• Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
• Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.

Evaluation

• Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc. 
• Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates. 
• Implements corrective actions required as a result of surveys or other indicators 

Program Development

• Review programs/projects to increase efficiencies to support growth.
• Leads program/project updates and improvements.

Regulatory Compliance

• Ensures compliance with all necessary organizations. 
• Prepares documentation as required.

Student Support

• Implements strategy regarding structure, process, & staff support of students in compliance with NU policy.
• Organizes new student activities. 
• Other Duties as assigned

Minimum Qualifications and Competencies : 

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor’s or higher degree; OR appropriate combination of education and experience.
• One year program/project administration or other relevant experience
• Ability to establish and maintain constructive and cooperative working relationships with a variety of internal and external personnel.
• Strong analytical and organizational skills
• Ability to multi-task and demonstrate attention to detail within a dynamic environment.
• Excellent computer skills and proficiency with word processing, databases, and spreadsheet applications (Excel, Word, PowerPoint, Access).
• Ability to work independently, assess situations quickly, be proactive about identifying and implementing solutions to problems.
• Strong oral/written communication and organizational skills.
• Ability to use sound, independent judgment, especially when it relates to workload management and efficiency.
• Ability to drive continuous improvement