Product Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at 

Summary Of The Job:

The main task of a Product Specialist in Janssen is to represent Janssen in front of Health care professionals making sure Janssen products are used based on their own merit, and according to their clinical indications, while respecting all J&J Credo obligations. PS promotes registered Janssen products within registered indications in order to increase Janssen products access in collaboration with other functions. This takes place through detailing Janssen products value in order to serve more eligible patients.

Duties & Responsibilities

Maximize Patient share of assigned products through Understanding the patient pathway, making sure sales are maximized and all sales processes are done respecting J&J compliance, Quality guidelines and local laws

This Is Achieved Through:

1.Use multichannel approach to reach out to HCPs enlisted in his/her list (face to face, Email, Phone call, presentations when required etc…) with the set quality and quantity according to CVT strategy as well as providing a quality call feedback for each visit.

2. Achieving sales and market share target for the assigned territory.

3. follow up on sales of assigned accounts (hospitals, pharmacies etc..) for their level of consumption & stocks and follow up on purchasing mechanisms like tenders, order issuing etc… to make sure products are available.

4. Promote Janssen image as a scientific transformational digital innovator within his/her assigned accounts and organizing promotional/digital scientific meetings.

5. Liaise with Value chain team for reviewing pharmacies listed in distributor’s sales report

Maximizing Janssen’s Access Reach Through

1.     Full Account Mapping, understanding the logistical processes, product listing processes, contracting, account Stakeholders and decision-making processes within the account.

2.     Developing and maintaining long-term engagements with customers/stakeholders within the Accounts (e.g. Directors of Pharmacy, Senior Procurement Managers, Tender Managers and Hospital Management).

3- Identify short and long-term business opportunities according to Core Value Team (CVT) strategy in collaboration with Market Access team.

Ensuring Execution Excellence Through

1.     Fulfilling all Customer Interaction Excellence (CIE) index and KPIs within the agreed timelines including but not limited to: Updating database, correct & accurate reporting of visits to HCPs with valuable call feedback, sample correct handling and continuous improvement of qualitative performance.

Maintain updated knowledge of disease areas, products and competitors through:

1.     achieving results in scientific quizzes organized by CVT according to manager’s expectations

2.     attending all assigned trainings and to capture learnings showing improvement in technical and ethical business practices.

3.     organize assigned activities respecting all compliance rules and using correctly CRM system as stipulated in related SOP

Compliance with set guidelines, policies and SOPs of J&J and of local regulation. This includes

1.     local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy of business conduct and other J&J policies.

2.     pharmacovigilance rules notifying within company regulations about Adverse Events & Product Quality Complaints.

3.     Quality and compliance practices

4.     global fleet safety standard requirements. & local traffic laws

Main performance measures (Performance Goals)

1.     Self- discipline, result oriented

2.     Demonstrating leadership and Credo imperatives competence

3.     PS should show collaborative behavior and ability to work in a team contributing in his/her team business

QUALIFICATIONS

Experience Required

• Education: Graduate of Pharmacy
• Experience: 0-3 years of pharmaceutical experience
• Advantages: Oncology/heamatology
• Language: English
• Location: Riyadh