Product and Application Specialist, Jeddah, KSA

Job Description Summary

An exciting opportunity for a Product & Application Specialist in Jeddah to cover the Western and Southern region.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Headquartered in the United States, BD has a presence in virtually every country and partners with organizations around the world to address some of the most challenging global health issues.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Our vision for “function or BU” at BD

By aligning and simplifying our work, our Integrated Diagnostic Solutions (IDS) business unit aims to drive growth and innovation around everything from integrated specimen management to diagnostic solutions.

About the role

A Product & Application Specialist will be responsible for supporting the IDS (Microbiology and Molecular Solutions) business throughout the Western & Southern Region in Saudi Arabia. They will work on developing and completing projects along with implementing complete lab solutions to align with BD IDS strategies to expand in the Kingdom of Saudi Arabia.

Main responsibilities will include:

• Provide product and application support for end users and distributors throughout for the agreed regions.
• Promote best practice and BD solutions to key opinion leaders and key decision leaders in relation to features, advantages and benefits of BD solutions.
• Strong after sales support and troubleshooting for Microbiology and ability to focus on project completions.
• Ensuring customer support for all phases of project implementation including after sales and complete Lab Solutions.
• Knowledge and implementation of LIS reporting and communication related to microbiology processing and reporting.
• Support teamwork and the sharing of ideas/information between teams & ensuring BD’s professional and ethical standards are maintained.
• Increase and leverage knowledge on BD Bactec MGIT and tuberculosis in general to support business goals and objectives.
• Support marketing activities and strategies towards product segmentation and expansion by market mapping.
• Focus on quality assurance/control, safety management, inventory control, and product management.

About you

• Degree level, either in microbiology or medical laboratory sciences.
• Experience working within a laboratory, preferably in Microbiology & have a sound knowledge in bacterial identification and susceptibility testing and exposure to IT and LIS (Laboratory Information System)
• Proven ability in marketing new laboratory equipment, validation/integrate instruments, and processes, resolving customer queries, and consistently following up to ensure customer satisfaction.
• Understand Microbiology Workflow Processes, Validation, LIS workflow and reporting to understand complete microbiology workflow needs and KPI’s.