Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.


The Position

As a Support Enabler for the Roche Diagnostics (DIA) Support Team – ME, you will serve as the primary contact for various stakeholder groups, managing administrative and operational activities within SAP systems and Roche Shared Services (RSS). Your role will include handling requisitions, accruals and  invoice approval & reconciliation requests. You will ensure compliance with Roche policies and procedures by guiding stakeholders in providing necessary documentation for SAP processes.

You will collaborate closely with the DIA regional procurement team and other functions like Compliance, Quality, IT &  SHE. Your responsibilities will include providing guidance and training to internal stakeholders, ensuring adherence to procedures.


Key Responsibilities

– SAP Requisitions: Create Purchase Requisitions (PR) in SAP on behalf of stakeholders.

– Vendor Management: Gather and manage vendor documentation, complete RSS smartsheets.

– HCP Support: Provide training on HCP creation processes (no direct creation involved).

– Invoice Processing: Align with stakeholders and RSS on accrual confirmations, invoice approvals, and PR adjustments.

– Contract Management: Upload GRACE contracts through the ROSE ticketing portal.

– Catering Requests: Manage some affiliate group catering requests.

– Hotel Bookings: Book hotels for local new hires.

– SIM Card Management: Administer SIM card activation and deactivation.

– Document Retrieval: Retrieve documents from warehousing for audit purposes.


Competencies & Qualifications

– Customer Focus: Dedicated to maintaining a positive customer experience and are able to build trusting strong relationships

– Influence and strong communication skills: Strong influencing skills to ensure stakeholder compliance.

– System Proficiency: Preferred knowledge of SAP, Google Suite, and Microsoft Office.

– Teamwork & Independence: Ability to work collaboratively within a team and independently as required.

– Accountability: Self-reliant with a strong sense of accountability.


– Education: University degree,  preferably in a business-related field.

– Language: Excellent command of English, Arabis is a preference


The position can be based in Riyadh or Jeddah


Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Tagged as: Pharmaceuticals

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