Process Analyst

Roles and Responsibilities
• Conduct process mapping, AS-IS process analysis, and TO-BE process design to optimize operational efficiency.
• Document business requirements specifications (BRS) and lead ERP implementation projects
• Evaluate ERP systems and conduct user acceptance tests, identifying gaps between delivered software and initial requirements.
• Lead process excellence initiatives with measurable outcomes across business units.
• Generate statistical reports on managed tasks and develop visual management systems for monitoring KPIs.
• Monitor critical KPIs against targets, provide regular status reports, manage risks, and escalate issues when necessary.
•Serving as an effective link of communication between key customers and the company.
•Collaborating with relevant internal teams to reduce cycle times, improve invoicing and reporting
•Understanding different business areas in Milaha to effectively cross-fix processes 

Qualifications

Education & Professional Qualification:
• Relevant business bachelor degree in Process or Supply Chain Management, 
Professional Experience:
• Hands-on experience in Oracle modules (from either implementation or operation )
Geographic Experience:
Middle East experience is a distinct advantage
Computer and Language Skills:
•Good knowledge of Office and web applications
Market / Industry / Functional Knowledge:
6+ years extensive experience using leading business improvement methodologies 
Related Professional Training, Certification, or Membership
Mandatory: Logistics or Maritime experience. Ideally from a leading company 
Preferred: Green Belt or Black Belt certified ,Globally recognized Project Management certification