PMO

Role Purpose:

The PMO Manager will play a crucial role in supporting the project management team in planning, executing, and monitoring Bupa Care Connect projects. This role involves ensuring that projects align with organizational goals, are delivered on time, within scope, and within budget. The ideal candidate will have 3 years of experience in project management, preferably in the healthcare sector.

Key Accountabilities:

1- Project Coordination;

• Assist in the development and maintenance of project plans, schedules, and budgets.
• Coordinate and support project meetings, including preparing agendas, taking minutes, and tracking action items.
• Ensure project documentation is up-to-date and accessible to relevant stakeholders.

2- Monitoring and Reporting;

• Track project progress and performance using appropriate tools and techniques.
• Prepare regular project status reports for management and stakeholders.
• Identify and escalate any potential risks, issues, or delays to the project manager.

3- Resource Management;

• Assist in the allocation and management of project resources, including personnel and equipment.
• Coordinate with various departments to ensure resource availability and effective project execution.

4- Quality Assurance;

• Ensure that all project deliverables meet the required quality standards and comply with healthcare regulations.
• Support the implementation of best practices and continuous improvement initiatives within the PMO.

5- Stakeholder Communication;

• Facilitate effective communication between project teams, stakeholders, and senior management.
• Address stakeholder inquiries and concerns promptly and professionally.

6- Process Improvement;

• Contribute to the development and refinement of PMO processes, tools, and templates.
• Participate in post-project evaluations and lessons learned sessions to enhance future project performance.

• Proficiency in project management software (e.g., MS Project, Asana, Trello).
• Strong understanding of project management principles and methodologies (e.g., PMI, PRINCE2).
• Excellent organizational, communication, and interpersonal skills.
• Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
• Certification in project management (PMP, CAPM) is a plus.
• Familiarity with healthcare regulations and standards (e.g., HIPAA).
• Experience in data analysis and reporting.
• Ability to adapt to a fast-paced and dynamic work environment.

Bachelor’s in Business Administration, Healthcare Management, Project Management, or related field