Operations Director – Commercial Consultancy

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project:

Mace is providing project management consultancy services on a large luxury mixed-use development in the Umluj area of Saudi Arabia.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

Safety first – Going home safe and well:

• You will be a leading advocate of Mace’s value of safety first, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.
• You will possess advanced technical expertise in local health and safety rules and regulations relevant to project portfolio.
• You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage.

Client focus – Deliver on our promise:

• You will lead the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
• You will maintain pipelines of projects and leads, through business development, client relationship management, negotiation and bidding.
• You will be responsible for business growth and market positioning through sales and/or growth of accounts or relationships.
• Oversees contract documents, warranties, bonds and licenses preparation ensuring formal execution by the appropriate parties.
•  Partners with multiple internal and external stakeholders, working in collaboration to implement strategy/programmes/initiatives
• Manages a large team (or several) of senior direct reports, demonstrating effective leadership to ensure excellence in delivery against plans, championing a continuous improvement culture throughout all activities.
• Holds full accountability for the issuing of valuation projects.
• Oversees cost control and reporting services.
• Delivers monthly post-contract cost reports for presentation to stakeholders.
• Identifies costing associated with design changes, contract awards, construction activities and client charges.
• Oversees and evaluates delay/additional costs claims.
• Oversees issuing of practical completion certificates ensuring accounts are negotiated and agreed.
• Oversees issuing of making good defects certificates ensuring requirements are met on completion.
• Establish and exceed established business targets and secure project income.
• Leads the implementation of a systematic performance improvement cycle to continually improve the quality of (i.e. area).
• Manages team/s providing mentoring and guidance, direction and coaching.
• Delivers continuous improvements in processes through application of best practices and lessons learned. Drives transformational change.
• Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

Integrity – Always do the right thing:

• You will ensure that operations are fiscally and ethically viable, influencing the achievement of business objectives that align with business and legislative compliance obligations.
• You will work collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.
• You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity for our people to excel:

• You will mentor, coach, and develop large teams with senior direct reports, demonstrating effective leadership to ensure excellence in delivery against plans, championing a continuous improvement culture throughout all activities.
• You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, mace way control centre and knowledge hub.
• You will use your network to identify talent, lead recruitment, and manage the development, retention and mobility of people, and support our people to achieve their highest potential.

You’ll need to have:

• Necessary visa criteria for the Kingdom of Saudi Arabia and have relevant work experience working on high valued projects/ programmes for a project management consultancy business, which are required for immigration and client approval.
• Relevant bachelor’s degree (or equivalent).

Tagged as: Construction