Operations Coordinator

The operations Coordinator will be responsible for coordinating order fulfillment between Operations teams and the Warehouse. The role requires multi-department facilitation to help meet our customer requirements. 

RESPONSIBILITIES/ACCOUNTABILTY & AUTHORITY

• Good time management, prioritization, and multitasking abilities
• Excellent interpersonal skills to build strong relationships with colleagues.
• Responsible to receive/unload equipment’s from customers for service team.
• Responsible to load serviced equipment for customers.
• Responsible to keep a record of hard/soft copies of the documents.
• Responsible to send email on time once equipment received/collected.
• Effective communication, including speaking, writing and active listening.
• Handling enquiries in Logistics matters from other members or staff.
• Responsible to add third party cost to the work orders.
• Responsible to add man hours to the work orders.
• Responsible to close WO
• Responsible to allocate correct WO/batch to OA and dispatch.
• Responsible for coordinating with suppliers for goods and materials delivery.
• Great strategic planning and problem-solving skills
• Comfortable in a high-pressure environment
• Collaboration and teamwork skills
• Maintain high standards of housekeeping within the work area.
• To assist in internal and external audits.
• Engaged in any other activities required by their Manager.

BEHAVIORAL SKILLS/COMPETENCIES & EXPERIENCE REQUIRED

• Works well with all levels of people, clients, upper management, peers, and staff.
• Has the ability to develop a systematic and organized working atmosphere.
• Takes both constructive criticism and feedback well, following through on suggestions.
• Be methodical and ensure operating procedures for the warehouse are enforced on all levels.
• Well organized and focused on service delivery.
• Excellent and effective communication
• Highly proactive
• Problem solving
• Keen to details.
• Basic knowledge of NOV CAPS Products
• General understanding of how an ERP system runs.
• Basic understanding of Logistics operations
• HD Forklift certification

Health, Safety and Environment

• Take reasonable care of own safety.
• Consider the safety of others who may be affected by your acts or emissions.
• Work in accordance with information, training & instruction provided.
• Refrain from intentionally misusing or recklessly interfering with anything that has been provided for health, safety and environmental reasons.
• Report any hazardous defects in plant and equipment, or shortcomings in the existing safety controls, to direct Manager/HSE without delay.
• Stop any process or practice which is unsafe or hazardous and report this to HSE and the management.
• Report all accidents, incident, and hazardous situations to management.
• Stop work immediately if you have any safety concerns over the task and discuss with a manager
   

Qualifications: (Education/No. of Years of Experience)

• High School Degree or higher.
• Computer literate (MS Word, Excel, Outlook, PowerPoint)
• Fluent in English (both verbal & written)
• Min 1-year experience of using MRP (Material Requirements Planning) systems or similar.
• Analytical, planning, and problem-solving skills.
• Results orientated and organized with the ability to plan and deliver against deadlines.
• Good communication skills.