Operation Excellence Support Specialist
Full TimeBookmark Details
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Headquartered in the United States, BD has a presence in virtually every country and partners with organizations around the world to address some of the most challenging global health issues.
Why join us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
About the role
As an Operations Excellence Support Specialist, you will be handling day to day operational excellence activities to support the business in shipments fulfillment by following end to end logistics process to achieve sales target, support company projects & maintain operations improvement – to simplify the processes, and empower our business.
Main responsibilities will include:
- Executing logistics management process from shipment to delivery
- Coordinating vendors in daily basis (customs broker partner)
- Processing service claims in electronic platforms¸ responding promptly to customer inquiries.
- Maintaining a positive, compassionate & professional attitude toward customers at all times
- Price Lists Management
- Build & manage SOP’s
- Local invoices handling & Invoice Template manage
- Carry out related communication with customers
- Handling and processing necessary agreements.
About you
- Bachelor’s degree (preferable in Supply Chain)
- Excellent communication and presentation skills.
- Involvement in regional projects
- Excellent knowledge of MS Office applications
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