At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

 

Network Operation Engineer – Saudi Arabia

As Network Operation Engineer you will maintain and achieve a high level of quality for Network Surveillance, Performance & Fault Management of the Juniper platforms

in the customer’s environment based on pre-defined KPI & SLA and ensure high quality on all technical activities. Provide effective technical support to gain the highest possible level of customer satisfaction. This position requires a strong knowledge base of (Security ,Routing ,Cloud and DevOps).

  • Monitor all NMS tools used for network monitoring and act accordingly.
  • Maintain all networks KPIs & SLAs overall.
  • Support in troubleshooting different network architectures consisting mainly of Juniper Networks
  • Build and support Layer-2/Layer-3 VPN services based on MPLS core infrastructure.
  • Implement and support MPLS infrastructure using both LDP and RSVP signaling protocols, including extensive support for traffic engineering and protection.
  • Implement various BGP scenarios to control and influence routing exchange with both national and international carriers.
  • Report any abnormality or problems in the network.
  • Prepare a daily, weekly & monthly data reports.
  • Handling customer complaints.
  • Work with an operation managers, leaders, teams and other professional services consultants providing industry leading technical services.
  • Understand the customers’ organizational structure and become familiar with the network implementation
  • Follow the MSP process and procedures.
  • Transfer knowledge to other team’s members.
  • Qualifications & Experience Requirements:
  • Bachelor’s degree in (Networking, Telecommunication, Computer, Programming) Engineering or equivalent.
  • Minimum of 2 years IP Network Operation experience.
  • Experience with Juniper hardware / software are a PLUS.
  • Strong in Microsoft Office and Computer skills.
  • JNCIP level or equivalent.
  • Scripting skills.
  • Strong in communication and interpersonal skills (team work).
  • Time management skills.
  • English language is a must.
  • Able to work under high pressure.
  • On-call support for critical issues (if required).
  • Work on 24/7 shifts that include Mornings/Evenings/Nights duties.

Tagged as: IT & Telecommunication

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