Maintenance Operations Controller

BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia.  We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons. 

BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.

This role is responsible for liaising with the MOF, Rectification Control and Line Control, ensure that planned maintenance activities are prioritized to facilitate the flying program, contributing to the achievement of contract performance targets. Utilising technical experience in addition to technically de-briefing of pilot(s), aide the MOF, Rectification Control and Line control to identify and select solutions to Typhoon aircraft maintenance issues. You will maintain day-to-day liaison between Forward Operations, the Approved Maintenance Organisation (AMO), RSAF maintenance organisations, the Typhoon Support Centre (TSC) and RSAF Squadron Commanders. 

JOB ACCOUNTABILITIES

•  Support the planning of aircraft maintenance activities with the utilization of Part M fleet daily direction documentation. Specific responsibilities encompass ensuring that allocated aircraft meet Part M direction on a daily basis, providing support to strategic maintenance planning, and attending scheduled flying planning reviews.
• Coordinate with Task Aircraft Generation Flight (AGF) maintainers, MOF schedulers, and controllers to implement changes to the configuration or role of Squadron aircraft as requested by the customer.
• Compile and maintain aircraft statistics for Flying Hours, TS Typhoon usage, including solo role, ground technical aborts, sorties, and conversion qualification training. Present this data to operations managers, fleet, and the customer when necessary.
• Deliver the daily maintenance brief, incorporating detailed research on reported aircraft faults and associated maintenance activities. Present findings to the Squadron Commander and pilots during the morning Met Brief.
•  Manage the aircrew Technical Queries (TQ) in collaboration with the Forward Operations Teamcenter holder(s) and the TSC. Ensure timely responses to all aircrew-generated TQ by the Design Organisation and communicate replies to TQ originators.
• Assist with fault diagnosis for the AMO’s rectification activities through pilot debriefs and analysis of maintenance data records via ESS. Present findings to pilots during daily MET briefs and provide briefings to the relevant department within TSC, Typhoon Operations Team Leads, and Manager upon request.
• Deliver technical briefings on aircraft systems and maintenance operations to the Squadron Commander, trainee, and instructor pilots upon request.
• Undertake aircraft-related projects assigned by the Squadron Commander, in agreement with the Maintenance Support Team Leader, which may include supporting the customer with Unit Inquiries
• Communicate aircraft serviceability states, flying requirements restrictions and locations with forecasts for completion of aircraft maintenance to aircrew.
• Ensure accurate entry of daily and weekly flying programs on the Typhoon Engineering Support System (ESS).
• Maintain constant communication with the Flight Line Controller regarding crew walk times, take-off/landing times, land-away checks, special requirements (e.g., weather), crew-in faults/hit team red balls, End of Runway (EOR) arrangements, and emergency states.
• Promptly inform AGF Rectification Control and Line Control of any changes in the flying program.
• Provide support to pilots during aircraft sign-outs on ESS as needed.
• Serve as an information liaison between Ops and AGF through MOF Control.
• Stay in contact with MOF and AGF personnel involved in aircraft recovery for the flying program and brief updates to the Squadron Duty Officer(s) and Squadron Commander when necessary.
• Develop and implement a training plan for designated Saudi colleagues to prepare them for performing Eng Ops Controller’s duties on future Typhoon Squadrons.
• Ensure all personnel within the area of responsibility adhere to proper operational practices, observe safety precautions, and minimize exposure to unnecessary or uncontrolled risks to the extent reasonably practicable. 

RECRUITMENT SPECIFICATION          

•  A bachelor’s degree in a relevant engineering management or engineering discipline.
• Extensive proven experience in Aircraft Engineering and Engineering Management, with a background in serving on an operational military flying unit or civilian flight department focusing on military aircraft.
• Previous experience as a member of a management team in a large multi-national company.
• Wide-ranging project management expertise.
• Profound understanding of BAE Systems Saudi Arabia business.
• High level of political and cultural awareness in areas relevant to BAE Systems Saudi Arabia business.
• Ability to adapt to rapidly changing customer requirements.
• Familiarity with RAF and/or RSAF engineering operating procedures.
• Knowledge of BAES SA Export Control and Compliance.
• Proficiency in the MS Office suite, particularly MS Excel, MS Word, and MS PowerPoint. 

RECRUITMENT

• Capable of accurately using Continuing Airworthiness (CA) terminology and identifying incorrect CA terminology for resolution.
• Understanding of role’s involvement with CA information and data to inform decision-making and produce reports for customers.
• Familiarity with key sub-systems of KSA military aircraft and main terms/abbreviations/acronyms used.
• Knowledge of aircraft maintenance environment gained from employment in an AMO or equivalent organization.
• Routinely contributes to fleet planning activities, assesses CA data, and supports fleet planning decision-making. 

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