Laundry Supervisor

Supervise the efficient and economical process of all guests and in-house/outside laundry or dry cleaning requirements.

Key Responsibilities

• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor.
• Train employees on all laundry procedures, including safety procedures and equipment operation.
• Verify that laundry requests are completed for each department as needed.
• Operate and monitor washing, dry cleaning, and drying machinery.
• Assist Laundry Manager in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employee.
• Supervise the operations and distribution of the linen, the recording of floor linen distribution and F&B linen returns whilst ensuring compliance with hotel policies, standards and satisfaction of internal and external guests.
• Forecast room linen requirements based on occupancy and coordinate with outlet Managers the daily linen requirements for outlets to meet operational needs. It also involves the planning of large functions and or events.
• Organize, train staff on daily job operations and follow up to ensure that training is effective.
• Conduct an annual inventory of all linen and a monthly F & B and room linen inventory.   Maintain par stock level in order to respond to operational needs.
• Coordinate with Floor Supervisor / Laundry Manager re-periodical washing / dry cleaning of bedroom linens such as duvet, bed pad, bed cover and curtains including repair and replacement.
• Check quality of laundry processing of uniforms and linens sent for washing and inform Assistant Laundry Manager any deviations from standard.  Coordinate with Laundry – test washing of materials for linen and uniform.
• Control and monitor linen discarding.  When appropriate, recycle to avoid wastage or arrange repair job or recommend new purchase.  Record keeping of discarded linen and recommend their replacement.
• Assist the Laundry Manager in the preparation of the budget for the linen and uniforms.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. 

About Kempinski Al Othman Hotel Al Khobar Saudi Arabia

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world’s most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities – complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.