L1 Support (security Monitoring)

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network

of Advanced Technology and Intelligent Operations centres. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners

and communities. Visit us at www.accenture.com.

About Accenture Security

Join Accenture Security to pioneer security solutions that blend risk strategy, digital identity, cyber defense, application security and managed services. Using the coolest next-gen tech, you’ll have every chance to stay one step ahead of cybercrime and out-hack the hackers. Accenture Security provides comprehensive security services – from security strategy development to business transformation, to managed security services – on demand and at a global scale to help mitigate risks and take full advantage of advanced technologies and proven risk management models. Our experienced team of

global security professionals helps businesses understand their risks and build resilience from the inside out, giving them the confidence to focus on what matters most: innovation and business growth.

Roles & Responsibility:

• Initial investigation and triage of potential incidents, escalate or close events as applicable.

• Monitor SOC ticket queue (email/phone) for events reported by outside entities and individual users.

• Review latest security alerts and take actions based on defined remediation processes.

• Create incidents based on process/alerts.

• Support incident remediation/investigation efforts.

• Update documentation of Knowledge Base (“KB”) articles or runbooks.