IT Technician – Female |Hilton Salwa

An IT Technician will be responsible for providing guests and users with a high degree of satisfaction, technical expertise and timelines of problem resolution, strong service and effective communication skills are required along with a thorough understanding of desktop software and architecture, audio visual equipment, telephony and understanding of networking.

What will I be doing?

As an IT Technician, you will be responsible for performing the following tasks to the highest standards:

• Installs and tests hardware and software on PCs including printers, monitors, disk drives, memory, expansion cards, application software, etc.
• Responds to questions and problem calls relating to PCs and LAN. Identifies problems and conducts corrective measures
• Assists departments with PC utilization
• Determines new project integration and implementation of PCs. Analyzes equipment needs for installation
• Conducts training on PC functionality
• Recommends modifications and enhancements to PC and associated software
• Maintains PC and LAN systems security
• Maintains backup systems
• Recommends system improvements and modifications
• Carries out a reasonable request by management of which the employee is capable of performing
• Provides basic instructions to end users
• Provides input for overall ITG system planning and implementation
• Supervises Processes: Routine level such as new user setup and IT orientation

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline

In addition, we look for the following qualifications:

• HS education or comparable certification
• Female with One year experience in related fieldAn IT Technician will be responsible for providing guests and users with a high degree of satisfaction, technical expertise and timelines of problem resolution, strong service and effective communication skills are required along with a thorough understanding of desktop software and architecture, audio visual equipment, telephony and understanding of networking.