IT Administrator

At AECOM, we’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We’re one global team driven by our common purpose to deliver a better world. Join us.

Job Description

System Administration:

Manage and administer computer systems, servers, and network infrastructure.

Install, configure, and maintain operating systems and software applications.

Monitor system performance and troubleshoot issues proactively.

Implement security measures to safeguard systems and data against unauthorized access or breaches.

Network Management:

Maintain network infrastructure, including routers, switches, firewalls, and VPNs.

Configure and manage network protocols, IP addressing, and VLANs.

Ensure network connectivity and troubleshoot connectivity issues as needed.

Implement network security measures and protocols to protect against vulnerabilities and threats.

User Support:

Provide technical support and assistance to end-users on IT-related issues.

Respond to helpdesk requests in a timely and efficient manner.

Assist with the setup and configuration of user accounts, email, and other IT resources.

Conduct user training sessions and create documentation to support user education.

Data Backup and Recovery:

Develop and implement data backup and recovery strategies.

Perform regular backups of critical data and systems to prevent data loss.

Test backup and recovery procedures to ensure reliability and effectiveness.

IT Infrastructure Planning:

Assess current IT infrastructure and make recommendations for improvements or upgrades.

Plan and execute IT projects, including system upgrades, migrations, and expansions.

Collaborate with other IT team members and stakeholders to implement solutions that meet organizational needs.

Qualifications

Bachelor’s degree in computer science, Information Technology, or related field.

Proven experience as an IT Administrator or similar role, minimum of 5 years.

Proficiency in system administration, network management, and IT security.

Strong knowledge of operating systems (Windows, Linux), server technologies, and virtualization.

Experience with network infrastructure, including routers, switches, firewalls, PMIS, and VPNs.

Excellent troubleshooting and problem-solving skills.

Ability to work independently and collaboratively in a team environment.

Effective communication skills and the ability to interact with users at all levels of the organization.

Additional Information

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.