Information Technology Agent (168875)

We are seeking an experienced, skilled information technology candidate to join our growing organization. In this position, you will be responsible for supporting network databases and systems, updating system hardware and software, troubleshooting system errors, and assisting team members in supporting all data security and optimization. An extensive background in technology and computer science, with experience in maintaining and installing IT systems, is a must.

Information Technology Duties and Responsibilities:-

• Administer network and data security, including directory, group policy, firewalls, virus protection, and email security
• Perform data backups to ensure all company-owned work is saved
• Install and update network system improvements
• Install and configure wireless networking equipment
• Assist with the design, implementation, and support of new software and features
• Evaluate connectivity issues, equipment, and software and hardware
• Respond to IT issues; hardware maintenance, software, networking, etc.
• Provide helpdesk and technical support either by phone, remote access, or site visits
• Oversee troubleshooting for system errors
• Set up equipment for new users and employees

What we are looking for:-

• Minimum 2 years’ experience in an information technology role
• This position is meant for Omani Nationals only.
• Bachelor’s degree in computer science, information systems, or related field preferred
• should have worked as a Network Engineer with a background in Cisco and HPE Aruba Wireless and Switching for at least 1 year.
• Experience working with network and server management support.
• Up-to-date knowledge of new systems, information, software, hardware, and upgrades
• Excellent written and verbal communication skills